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I’ve holding on upgrading to the recommended agent for a French language library as some movies, though they get matched correctly, are missing basic medias (posters) that are available in TMDB.
Here’s a couple of examples:
https://watch.plex.tv/movie/money-money-money-1972
https://watch.plex.tv/movie/don-camillo-in-moscow
I’m guessing there is no easy fix for these cases ?
There is probably not. Quite likely it was taken down due to a DMCA legal request.
The easiest would be to download your favourite version of the poster from TMDB and store it beside your video file as JPG. (Works best if each of your movies is stored in a subfolder of its own)
https://support.plex.tv/articles/200220677-local-media-assets-movies/
Makes sense, I can see how. Odd that it’s only happening to a few very old movies.
My temporary fix had been to get Jelly to store posters in those folders for Plex to pick them up but it feels flaky.
Don’t know if anyone’s already requested the ability to force TMDB for items with missing art but I’d vote for that…
Thanks a lot 
Most of these have posters painted by a certain (very good) artist, who is now selling his old poster motives via online shop.
And since nowadays almost no movie poster is painted anymore…
I see now !
TMBD has other posters, non primaries, for those movies, could the Plex agent return those as an alternative?
Do other posters appear for selection if you Edit that movie in Plex, and go to the “Poster” tab?
No, they all have nothing at all for posters and backdrops. The rest of the metadata is all accurate though.
I reported the same issue with the movie Notorious that also seemed to have all art removed. I was given instructions on how to add my own art manually as the fix. When I asked why all art is unavailable since that’s not how the DMCA takedowns worked in the past (and DMCA can’t just blanket “no art ever allowed” per title), I got no response.
And as you’ve seen it removes all art, not just the posters.
My assumption is that Plex is no longer removing only the offending art but blocking all art for titles with DMCA flags because it’s easier for them to do that than keep up with it.
So now, for any titles with DMCA take downs, admins will need to manually manage artwork instead of having the automated art feature Plex was kinda built around - it’s a regression for sure. This actually hits their own Plex Movies and TV service as well so Notorious there has no poster or background art either, which seems counter productive to their own service.
I’d love for this to be a bug though and for it to be fixed.
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