Plex Movie Poster Match Issue

Server Version#: 4.30.2
Player Version#: NA

So i have been using plex for awhile. I have posters for most of the movies in my library. However, there are some movies that do not have a poster. But if I manually click “match” > search options > then search. Without changing anything it then finds the title and I click on it and the poster appears.

How do i force it to do this automatically and not this manual effort? What do I need to do?

Do you have named the movie correctly?

I would say i do. Since when I do the manual process it seems to find the movie in question.

There is a bug that affects Windows users who store all their movie files in the drive root (e.g. E:\My Movie.mp4) that may cause matching issues and is getting fixed in the next release.

Other than that your files could just be named incorrectly, an example of how one of the problem files is named would be useful.

Looks like plex prefers Title (year).ext for some files but Title YEAR works with other files. But the Title (year).ext naming convention pulls poster better but not 100%.

Can you provide the full path and file name for a movie which is not matching automatically with Title (year).ext naming? And where in that path does your movie library configuration point?

I just ended up manually finding the IMDB page and taking the IMD url and putting the TT name in the TITLE field.

ex. https://www.imdb.com/title/tt1375666/

or doing a match again where it finds the file.

/Volumes/>External-Volume</Movies/Crip Camp (2020) 720p x264.mkv
And where in that path does your movie library configuration point?

Could you clarify what you’re asking here?

If you edit your movie library and select the “Add Folders” tab you can see what paths are searched for your movies. It will look something like this:

As fro your file name, you may have more success if you place everything which is not part of the title and year in side of square brackets:

Crip Camp (2020) [720p H.264].mkv

Plex should ignore everything within the square brackets. If you don’t do this, Plex could use that information as part of the search criteria resulting in a confidence level which is too low to produce a match.

^^ Yup. That is likely your issue. PMS will use all words in the filename to match the movie.

Thanks I just normalized the files to include the expected format Title (YYYY).ext

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