The directions in this post are the same as the FAQ:
Here’s the FAQ in question:
https://support.plex.tv/articles/201154537-move-media-content-to-a-new-location/
My post, which has the only effective way of maintaining your manual edits has been around for over 3 years. I constantly get pinged because so many people link to it. Including Krstfr1 above.
It shocks me that Plex experts still tell people that moving your media is a simple task. It’s not.
trumpy81, you asked what exactly is wrong with the FAQ. I will quote my post above:
“No amount of following the steps on the FAQs will correctly will get you the desired outcome unless your media is all auto matched.”
The FAQ should have been updated, YEARS AGO, to point out that no matter what steps you follow carefully, you will LOSE all metadata that manually entered in the past. Any title changes, any posters you added. Anything that didn’t auto match. Even thing you had to go and “Fix Match” in the UI will be LOST! It’s misleading to tell people that they must have done something wrong if it didn’t work. Sure they must have done something wrong if alot of their content didn’t match correctly. But all the content that failed to match at all (or worse if it auto matches the wrong movie) all that is on Plex’s poorly written FAQ and Plex experts and customer help that continue to blindly point people at the FAQ.
Joseph Elwell.
