Plex Music Scanner unable to identify many tracks

EDIT: Issues resolved by retagging with Puddletag. Although XBMC and iTunes could read all tags, there were a few hundred that neither Plex nor puddletag could read. Used puddletag to fill in blank fields using info from file hierarchy,  was pretty quick and painless. this resolved most all issues.  Problem seems to have been the tags all along.

 

Hi all,

 

Hoping someone can help me out here.  I really want to be able to use Plex for my music sharing but so far it's proving very frustrating.

 

Here's my main issues:

 

1.  I have a library of over 28,000 songs that have been managed using iTunes previously.  All files use the correct naming structure (Artist/Album/## songname.mp3/m4a).  Many songs are not being recognized at all - they'll show up as Unknown Artist/Unknown Album and they won't even have the song name listed.  The files this happens to are part of full albums in which the other songs are recognized without a problem.  So I've got albums that are ALMOST complete, but a few songs will be "strays," sitting unrecognized in Unknown sections.  I've re-tagged them using iTunes, set permissions to 777, removed and rescanned the entire section - and it's always the same files that give problems.  Files have been copied from one drive to another, I've used the backup copy of the same files, and the issue persists.  Driving me absolutely bonkers.  And of course, it's some of my favorite music that it's happening to.

 

2.  I have a whole section of Grateful Dead live material.  The way these are organized is not traditional - (Grateful Dead Live/Grateful Dead 19xx/Grateful Dead 19xx/xx/xx Venue/xx songname.mp3).  I scan this in as it's own separate Music section.  It recognizes things fine for the most part BUT it's picking up multiple Artists (Grateful Dead, The Grateful Dead, G r a t e f u l  D e a d) - the tags aren't exactly super-clean, but I don't have time to manually clean up 159GB of live grateful dead songs.  I'd like to edit and combine these, but when I manually set the Artist and Sort Artist, I just wind up with 4 different Grateful Dead entries.  No way to combine these?

 

In both cases, viewing by Folder shows all files in their correct place.  So why doesn't Plex respect the file hierarchy when scanning as the primary source of info to organize by?

 

Don't get me started on lack of metadata and album artwork.  I want this to work so badly!  But it seems like there's a lot of manual work I have to put it to get it working properly (if indeed I can make that happen).

 

Any thoughts?  Is there a custom scanner that will just look at the folder hierarchy?

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I have some children's music that doesn't have a "Title" in the metadata and looking for just the title to be displayed as the filename but alas that isn't working.

Will check out puddletag but this same issue applies for movies. I'm okay if something just shows the filename as I can at least read it.

Just ran Mp3tag (puddletag equivalent) from my Windows7 VM and there is an easy conversion function to take the filename to TAG (Title).  Sometimes Title worked,  but I had more successfull with the Filename-> TAG into the TRACK.  Finally just did the Title and Track to be the same.  Rescan and all is good.

Highly recommend using the MP3TAG program as it can also grab the metadata from Amazon if you happen to know the album name. QUick search online, match up the track number and names and you are good to go.

My daughter will be happy now that she can find her favourite songs :)

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