Plex no longer findes my HDHomeRun Flex 4ks following upgrade to 1.42.2.10156

Server Version#:1.42.2.10156
Player Version#:1.110.0.351
Tuner Make/Model: DHomeRun FLEX 4k

I am running the PLEX Server )and a PLEX client for configuring) on a windows machine

I just upgraded to version 1.42.2.10156

Prior to 1.42.2 (.1?) Plex was working correctly, allowing the display of the live TV guide, browsing online movies and shows found on the two HDHomeRun FLEX 4K devices on my network. Following the upgrade to 1.42.2 I saw the Live TV had no Guide information. To determine what the problem was, I looked up Live TV & DVR in settings:

In Plex Client Selected
Settings
Manage
Live TV & DVR
Displays:
Set Up Plex Tuner
Select this and get
Tuner Setup
We couldn’t find any hardware we recognize, but will continue to look for available devices.
Don’t see your HDHomeRun? Enter its network address manually

Entering the IP address of one of my HDHomRun devices does not seem to do anything, the box clears and nothing happens.
I have two HDHomeRun FLEX 4K units
I can ping the two HDHomeRun units
The HomeRun app works with the units
Tablo works with both units

I have the same problem once again. So far 3 times in last year. Does anyone know where the prior version are archived for synology?

Are either of you using Docker instead of native Synology package?

Try the easy fix first:
Seeing as more that one person with a Flex is reporting this I would go with a firmware update on the Flex has left it in a funky state and you need to pull the power and restart it.

The not so easy fix is to first check that you have database backups (5 of them) going back every 3 days. If you don’t then you have database corruption to worry about.

If you have deleted the dvr there should be no rows in media_provider_resources table. Docker will make this more complicated but you can use Plex’s SQLite to delete the rows.

I don’t have a Synology so I will stop here:

On DSM7

cd "/volume1/PlexMediaServer/AppData/Plex Media Server/Plug-in Support/Databases"

"/var/packages/PlexMediaServer/target/Plex SQLite" com.plexapp.plugins.library.db "select * from media_provider_resources;”

If by chance the Select worked you can change it to a delete to delete the rows.

Thanks for your response

I do not use docker, and am unfamiliar with Synology, my Plex server is on a simple windows machine (windows 11 pro). I have restarted the Plex server and the windows machine several times while trying to determine what was happening.

Where can I find the database backups, I can see download files with multiple versions of each but only one of the database in the Plex settings, troubleshooting window.

If it doesn’t work it is usually the quotes getting change by cut and paste.

cd "%LOCALAPPDATA%\Plex Media Server\Plug-in Support\Databases"


"C:\Program Files (x86)\Plex\Plex Media Server\Plex SQLite.exe" com.plexapp.plugins.library.db "SELECT * FROM 'media_provider_resources'"


REM "C:\Program Files (x86)\Plex\Plex Media Server\Plex SQLite.exe" com.plexapp.plugins.library.db "DELETE FROM 'media_provider_resources'"

Thank you pl_5309

That was wonderful, it fixed everything. I now have both HDHomeRun’s connected and working. The P.LEX SQLite was in Program Files, not Program Files (86) on my machine (64K version)., But it was easy to fix with your help, I would never have found the database file for these without you. Again thank you.