Plex no longer grouping all shows in

Plex Players
,
1

Server Version#: 1.29.2.6364-7000
Player Version#: 4.87.2

A couple weeks ago Plex popped up a message asking if I wanted to update to some new look on my clients (Roku and Windows 10 PC Web app). I answered yes. Suddenly, I’m seeing multiple tiles for several of my series. Try as I might, I can’t get all episodes of the series from appearing in the same tile. For example, I have the following:

Tile 1:
foo - S01E01.mp4
foo - S01E02.mp4

Tile 2:
foo - S01E03.mp4
foo - S01E04.mp4
foo - S01E05.mp4
foo - S01E06.mp4

I have no idea how to get them to all appear in a single tile.

Can anyone either explain what I need to accomplish that, or, how to revert back to the old look (i.e. how the client apps looked 2 or so weeks ago - before being offered to “upgrade” to the new look)?

2

Questions:

  1. Are you using proper naming structure and name per TVDB?
Series/
  Season 1/
    Series - SxxExx.ext
  1. Given these are MP4 files, have you examined the “Title” info in the filenames?
    (MP4 files carry title/name info. If it’s incorrect or junk – chaos will ensue.)
3

Thanks for the suggestions!

I wasn’t using that naming structure. I never have, but the files previously still all were under a single tile until a few weeks ago. I wonder if Plex /changed/tightened its organization code.

But, wanting to see if it’d make a difference, I experimented with that directory structure. The “good” news is that one of the two files in the first tile moved to the second tile, but the other is still in the first tile. I also checked and none of the files have any file name metadata.

BTW, when speaking of “tiles” I’m referring to the series posters on the “TV Shows” page, in case that wasn’t clear.

4

The scanner (grouping) and agents (matching) do work more in tandem than ever.

Over the past 2 years, they’ve been changed from pure Python to pure C++.

Yes, they are stricter in their structure requirements (within the limits documented on the support page) and the naming formatted supported (also documented).

In a nutshell. if you use

  Series/
    Season X/
       Series - SxxEyy - optional title.ext

then it will never miss even if the series happens to be stored in different areas (disks / volumes )

I will share my FileBot naming rule if that helps.
It can be adapted for other renamers.

5

OK, mystery solved. I ran “Fix Match…” on one of each duplicate tile and instantly one of the two tiles disappeared. Now, regardless of whether I use the directory structure suggested or just throw everything into my TV folder, each series is placed in its own single tile, and clicking that tile shows everything grouped by season.

Thanks for the help!