Plex no longer playing some files

Server Version#: 1.40.1.8227
Player Version#: 10.11.0.183
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
As of last week I am no longer able to stream some shows/movies to some devices including directly from the web interface.

The shows/movies have all worked previously and still work on some devices.

When I try to play any of the affected shows/movies I get the spinning wheel followed by the “Error. An Error occurred while attempting to play this video”.

The affected systems are a Samsung tablet, Nothing Phone and the web interface.

The same affected shows/movies still work on an LG TV, Samsung Phone, Xbox Series S and a Roku Streaming Stick.

I have updated everything and restarted the docker container along with the server but the issue still persists.

Any ideas or help is greatly appreciated.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.