Plex not discovering Photos after 5 april 2025

Plex Media Server Metadata & Adding Files
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Looks like someone stuck their fingers in the PlexMediaServer shared folder and got them slapped :slight_smile: :see_no_evil_monkey:

  1. The PlexMediaServer shared folder is for the exclusive use of PMS internal files. It is NOT as flexible as it was in the DSM 6 days.

  2. In DSM 6, we had the Plex user. This username is obsolete and should be deleted. DSM 7 required a new username PlexMediaServer, which is a System Internal User (hidden from the ā€˜Local Usersā€™ menu).

  3. The remedy to this comes in two forms:

  • Fix the shared folder permissions
  • Fix the permissions of all files inside the shared folder

Part 1a

  • Control Panel - Shared Folder - Highlight PlexMediaServer - EDIT
  • Permissions tab
  • Make certain System Internal User (dropdown) grants PlexMediaServer R/W

Part 1b

  • Open FileStation
  • Left panel
  • Right-click PlexMediaServer
  • Properties
  • Permission tab
    Make certain PlexMediaServer is listed in the permissions
    ā€“Use ā€˜Createā€™ to add it if you donā€™t see it
  • Check **Apply to this folder, sub-folders and files
  • SAVE

Part 2

Advise your progress

For future refence please:

  1. Donā€™t touch any permissions for PlexMediaServer
  2. Donā€™t use any ā€œHow-Tosā€ from DSM 6; None of them apply

NOTE: When you run the Task Scheduler job, make CERTAIN to email yourself the results. This is the only way youā€™ll know itā€™s done and ok to proceed.