Plex not finding shows brought in by Sonarr

Plex Media Server Metadata & Adding Files
1

I have two series of shows that Plex can’t find even with Sonarr bringing them in, making folders and naming them. here is a one…
Folder - Krypton
Sub folder - Season 1
Files - Krypton - S01E01 - Pilot.mkv

I even tried using Filebot which wanted to changed to Krypton 1X01 - Pilot.mkv neither worked and was found by plex. All other shows I have used sonarr with have been brought in perfectly but now sure why this is not working. I have tried playing the shows and they play and are not corrupted. Anyone have an idea?

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and the movies do play fine using VLC so I know they are there.

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Is Swattion a season in some other language and is that supported by Plex.

Personnally i prefer to name my seasons folders S01, S02 ans so on. Never an issue like that.

Also “Krypton - S01E01 - Pilot” is better than " Krypton 1X01 - Pilot"

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Anyone? Help please?

5

@Ismelda said:
Is Swattion a season in some other language and is that supported by Plex.

Personnally i prefer to name my seasons folders S01, S02 ans so on. Never an issue like that.

Also “Krypton - S01E01 - Pilot” is better than " Krypton 1X01 - Pilot"

Hilarious… Plex Ninja promoting non-compliant Season Folder.
Call Ripley.

@“Kelvin Davis” said:
Anyone? Help please?

Adjust Filebot once - it remembers.
Edit Format to Plex Standard Naming:

Note:
Mine is further customized thusly:
{ny} - {s00e00} - {t}
The small ‘y’ producing:
Krypton (2018)
…Season 01/
…Krypton (2018) - S01E01 - Episode Title.xxx

Note 2:
Even if you get a match (after a Plex Dance) you’ll still probably come up with a blank poster due to a hitch in the Plex/TVDB get-along - not much for Non-Plex-Passers to do about that.

The Plex Dance®:

  1. remove show/movie from library
  2. rescan library files
  3. empty trash
  4. clean bundles
    https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles
  5. bring names and structures into compliance/Move LMA/etc
  6. replace corrected show/movie into library
  7. rescan library files

All Steps. In Order. No Shortcuts.

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@“Kelvin Davis” said:
I have two series of shows that Plex can’t find even with Sonarr bringing them in, making folders and naming them. here is a one…
Folder - Krypton
Sub folder - Season 1
Files - Krypton - S01E01 - Pilot.mkv

I even tried using Filebot which wanted to changed to Krypton 1X01 - Pilot.mkv neither worked and was found by plex. All other shows I have used sonarr with have been brought in perfectly but now sure why this is not working. I have tried playing the shows and they play and are not corrupted. Anyone have an idea?

I have that exact same naming for that exact same show pulled in the exact same way and no issues

Can we see a picture of the folder structure?

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If he tried to match a bad file name/folder structure first, then changed the name/structure without doing The Plex Dance - it’ll never change a thing. The bundle is populated with bogus information and the ONLY way to clear it is The Plex Dance.

Very important to set Filebot to Plex Standard Naming/Structuring first - then FileBot ‘Pre-matches’, renames and the first bundle Plex writes is a good one.

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36%20PM

This is the what it is listed. I

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What folder is added to your TV library settings?

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The Krypton Folder is under TV Shows, the same as all the other tv shows. But for some reason Krypton and Westworld don’t show up in the library 13%20PM

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I would do this with your krypton folder The Plex Dance ™

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I have done the plex dance three times now with same results. It doesn’t find the shows.

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strange. would like to take a look a scanner logs then

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OK not sure how to do that. Not a huge techie LOL

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In Settings>Server>Help in web browser app you can download logs.

52%20PM
52%20PM895×558 110 KB

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Plex Media Server Logs_2018-07-11_19-00-45.zip (4.2 MB)

Ok here is the logs. Thanks

17

although I just downloaded another movie and it didn’t see it either. So something else must be going on that I am not aware of. It had added new episodes from other shows that I have in my collection today. But not adding anything new that wasn’t already started.

18

unfortunately you appear to have some database corruption.

Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - SQLITE3:0x7ffee3e78000, 11, database corruption at line 59437 of [fc49f556e4]
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - SQLITE3:0x7ffee3e78000, 11, database corruption at line 59479 of [fc49f556e4]
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - SQLITE3:0x7ffee3e78000, 11, statement aborts at 4: [] database disk image is malformed
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - SQLITE3:0x7ffee3e78000, 11, statement aborts at 172: [update metadata_items set guid=?,hash=? where id=?] database disk image is malformed
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - Exception inside transaction (inside=1) (../Library/MetadataItem.cpp:961): sqlite3_statement_backend::loadOne: database disk image is malformed
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - Exception inside transaction (inside=1) (../Library/Episode.cpp:187): sqlite3_statement_backend::loadOne: database disk image is malformed
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - Exception inside transaction (inside=1) (../Library/MetadataItem.cpp:3049): sqlite3_statement_backend::loadOne: database disk image is malformed
Jul 11, 2018 18:47:42.191 [0x7fffa0215380] ERROR - Exception assimilating media item in Krypton/Season 01: sqlite3_statement_backend::loadOne: database disk image is malformed

You can try to restore a back up ( hopefully the back ups were not made when already corrupt)

or try to repair database file

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Thanks, the repair did not work, but did a restore from backup, it had most of everything. Imported the new movies, still running the library scan but seems to be working. Thanks so much.

2 Likes
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My problem with “Krypton” is that PLEX is seeing it as a completely different TV series. I’ve tried removing and changing naming several times and every time it sees it as another show.