Plex not honoring directory structure; media "Unavailable"

Plex Media Server NAS & Devices
1

Server Version#: 1.16.6.1592

I’m running Plex on a Synology NAS. Everything was functioning perfectly until I upgraded to 1554. At that point, all my video content was rendered “Unavailable”. Going directly through Synology shows the content perfectly accessible.

In an attempt to debug, I went to add a new library and discovered that Plex won’t let me navigate to content in nested directories. The structure I have is:

Volume1

  • ebooks
  • music
  • video
    ** movies
    ** television

In other words, my movie and television content is nested within the video subdirectory and Plex will NOT let me navigate to these. The deepest I can go is /volume1/video or equivalent for the other content. So…music and e-books? Hell yeah. Video? No way.

I’d gladly take any help you can offer. I’d love to roll back to something before 1554 but Synology wouldn’t let me.

Thanks.

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  1. The Synology pre-created video share has a problem because of how they manage it when video station is installed.

  2. For most other cases, please read the below posted notice.

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