Plex not importing some music files

Server Version#: 1.24.4.5081
Player Version#: Plex Web latest

Hi guys,
My server is an official PMS Docker container running on unraid
I’ve recently added a new album to plex and the server is only detecting 10 of the 22 files.
The current steps I’ve taken are as follows:

  • Ive refreshed metadata, analysed, and tried to fix the match of the files
  • Ive stripped the metadata from the files and checked their integrity (they are not corrupted)
  • double checked the naming convention of the files and its following the recommended plex conventions
  • searched for the file in case it for some reason has been added in plex under an unknown artist
  • I have set the permissions of the folder and the files to 777 (ik i could have gotten away with 755 but i was playing it safe)
  • I have completed an automated corruption check and repair of the plex database through Plex SQLite

still no luck.
Any help would be much appreciated.

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