I had just finished adding some new content to my nas and tried to scan it when I noted that the “scan” wheel would turn a bit, but then it would only add a couple of new items at a time (not all of them) and then stopping within a minute. I also tried playing content off of there and nothing is playing - an error message always shows up. I was going to sleep on this but I was wanting to ask if anyone knew what to do, or if I need to reach out to someone in tech support to help with this. I can’t play media on my phone and computer.
Should I perhaps clear space on my NAS for plex to read it? Or is there a database error of some kind?
First you might want to update your Plex Media Server. Version 1.21.0 is getting quite dated (latest release is 1.23.6).
As for your issue… that’s hard to tell without further information. You haven’t even shared what error message you get.
Could be many things, e.g.:
files not being recognized/added: bad naming (e.g. adding tv-episode naming schema files to a movie library), missing permissions, bad format (e.g. ISO / disc images)…
files not playing: no idea without the error message, knowing what client you’ve been using…
If your server is running out of space and you’re storing your server’s data directory on the NAS – maybe
Gotcha thanks. I am not savvy on Linux (running CentOS), so I am trying to recall: to install the update rpm, do I need to navigate to the directory where the rpm is at and sudo yum install it, or do I need to uninstall the current version I have first?
Normally I’d just google this, but in the past the advice I gleaned from forums were hyperspecified instances with specific setups. I’m just inquiring on general principle here.
