Hello,
I have succsessfully enabled the remote control on my plex media server, which is in my place. Now I wanted to log in on the Samsung TV App in the flat of my girlfriend but I don’t get a connection. Everything works fine via Android App or Browser interface but i want it to work on the TV. I tried the related troubleshooting site fully. https://support.plex.tv/hc/en-us/articles/204604227-Why-can-t-the-Plex-app-find-or-connect-to-my-Plex-Media-Server-
Still have the issue. Any ideas what to do?