Plex Not Responding: ERR_CONNECTION_REFUSED

General Discussions
1

I’ve been using PMS just fine on my WDMyCloudMirror for a couple years. Today, I saw that Plex suggested an upgrade, so I downloaded it and installed it through the My Cloud admin screen. After that, the PMS no longer appears to be accessible, even though it shows as running; when I click “Configure” it attempts to go to http://wdmycloudmirror.local:32400/web/index.html# but gets ERR_CONNECTION_REFUSED (and when I log in to the Plex site, it now lists my NAS as inaccessible).

So I uninstalled that version, went to the “App Store” in the WD My Cloud control app (http://wdmycloudmirror.local/) and reinstalled the version they default to (1.23.6.4881) which is what I had running before. But, it still won’t connect, I get the exact same behavior. I have no idea where to even try to change or reconfigure anything. Any suggestions?

2

Try going to the actual IP of your mycloud. It sounds like your mycloud makes a domain for your cloud and tries to direct you to that rather than using the IP. so http://IP_OF_YOUR_MYCLOUD:32400/web/index.html#

3

I get the same results based on IP address. I can hit the WD control panel by both URL and IP address, but Plex just doesn’t come up. What else can I try?

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