Plex Not Restarting after Updating from 1.31.2.6810-a607d384f to 1.31.3.6868-28fc46b27

Plex Media Server
1

Server Version#: 1.31.3.6868-28fc46b27_amd64
Player Version#: N/A

Upon updating from 1.31.2.6810-a607d384f to 1.31.3.6868-28fc46b27 on Debian, plexmediaservice is no longer known , despite installation succeeding with 0 errors. I try:

service plexmediaserver status

Unit plexmediaserver.service could not be found.

Looking at the /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex\ Tuner\ Service.log, the latest Log does not indicate any errors, as it appears that 1.31.2.6810-a607d384f ever ran before:

Mar 22, 2023 08:30:39.227 [0x7f21dc323b38] INFO - Plex Tuner Service v1.31.2.6810-a607d384f - Debian GNU/Linux PC x86_64 - build:
Mar 22, 2023 08:30:39.227 [0x7f21dc323b38] INFO - Linux version: 5.13.19-6-pve (#1 SMP PVE 5.13.19-15 (Tue, 29 Mar 2022 15:59:50 +0200)), language: en-US
Mar 22, 2023 08:30:39.227 [0x7f21dc323b38] INFO - Processor Intel(R) Core™ i9-8950HK CPU @ 2.90GHz
Mar 22, 2023 08:30:39.227 [0x7f21dc323b38] INFO - /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.31.2.6810-a607d384f 32600
Mar 22, 2023 08:30:39.226 [0x7f21ddc39808] INFO - [I] broker_t::start…
Mar 22, 2023 08:30:39.231 [0x7f21ddc39808] INFO - [I] device_manager_t::init.
Mar 22, 2023 08:30:39.231 [0x7f21ddc39808] INFO - [I] device_manager_t::init. Initialize provider manager
Mar 22, 2023 08:30:39.231 [0x7f21ddc39808] INFO - [I] device_manager_t::init. Initialize all device auxes
Mar 22, 2023 08:30:39.231 [0x7f21ddc39808] INFO - [I] dvb_device_factory_t::get_aux_list
Mar 22, 2023 08:30:39.231 [0x7f21ddc39808] INFO - [I] tvbutler_aux_t::init
Mar 22, 2023 08:30:39.232 [0x7f21ddc39808] INFO - [I] web_server_t::start. Starting web server on port 32600
Mar 22, 2023 08:30:47.865 [0x7f21dc0c5b38] INFO - [I] web_service_t::process_device_discovery
Mar 22, 2023 08:30:47.865 [0x7f21dc0c5b38] INFO - [I] device_reactor_t::get_device_list ()
Mar 22, 2023 08:30:49.871 [0x7f21dc0c5b38] INFO - [I] SAT2IP - discover_satip_servers(): no servers found
Mar 22, 2023 08:30:50.297 [0x7f21dc0c5b38] INFO - [I] v4l::DeviceGetList_impl. getting v4l device list
Mar 22, 2023 08:30:50.298 [0x7f21dc0c5b38] INFO - [I] onetv_factory::DeviceGetListEx >>
Mar 22, 2023 08:30:50.298 [0x7f21dc0c5b38] WARN - [W] onetv_factory::DeviceGetListEx. libusb_init returned an error -99
Mar 29, 2023 00:03:07.668 [0x7f21ddc39808] INFO - Received SIGTERM: Software termination signal.
Mar 29, 2023 00:03:07.675 [0x7f21ddc39808] INFO - [I] device_manager_t::term
Mar 29, 2023 00:03:07.675 [0x7f21ddc39808] INFO - [I] device_manager_t::term. Stop all devices
Mar 29, 2023 00:03:07.675 [0x7f21ddc39808] INFO - [I] device_manager_t::term. Shut down all device auxes
Mar 29, 2023 00:03:07.676 [0x7f21ddc39808] INFO - [I] tvbutler_aux_t::term
Mar 29, 2023 00:03:07.684 [0x7f21ddc39808] INFO - [I] web_server_t::stop. Web server is stopped
Mar 29, 2023 00:03:07.684 [0x7f21ddc39808] INFO - [I] device_manager_t::term
Mar 29, 2023 00:03:07.684 [0x7f21ddc39808] INFO - [I] device_manager_t::term. Stop all devices
Mar 29, 2023 00:03:07.684 [0x7f21ddc39808] INFO - [I] device_manager_t::term. Shut down all device auxes
Mar 29, 2023 00:03:07.684 [0x7f21ddc39808] INFO - [I] broker_t::shutdown. Shutdown is completed.

How can I debug my Plex installation and get plexmediaserver service to run again without completely reinstalling Plex?

2

The service file is installed in /lib/systemd/system/plexmediaserver.service on all systemd-based systems since Ubuntu 16.04 / Debian 8 / Fedora 26 / CentOS 7

Can you make a tar.gz of the entire Logs directory and attach it here?

Which Debian version are you installing on?

3

I have Debian 9.13, but I did resolve the problem by completely restarting my container, re-installing the .deb file, and then restarting plexmediaserver itself:

(as root)

dpkg -i plexmediaserver_1.31.3.6868-28fc46b27_amd64.deb

reboot

service plexmediaserver restart

This worked fine for about a week, but then all my libraries disappeared suddenly.

4

This has been marked as solved.

Do you need assistance ?

If so, and the libraries are gone, Please include the DEBUG logs ZIP file (after restarting and “scan files” one time)

You don’t use

service plexmediaserver restart

inside a docker container.

5

I do require assistance, but within the other thread, as the issue is most likely unrelated to this one.

See the other post.

Also: I am using Proxmox to host my Plex instance, not Docker. So I mean containerd and not Docker.

6

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