Plex no longer works after update

Server Version#:plexmediaserver_1.16.5.1488-deeb86e7f_amd64.deb
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I have the following problem: I have installed a plex update and after that the Plex media server could not be started anymore, only errors appeared.

I then tried to check the database with the Plex SQL which did not work.

after that i wanted to remove plex completely and install it again. at first it didn’t work but then it did. now i have the problem that i can install plex but it doesn’t respond to the port number 32400 and can’t do the initial setup because the connection is always interrupted.

how can i reinstall plex cleanly do the setup and then finally use it again it is annoying with every 5 updates plex crashes

Active: activating (auto-restart) (Result: exit-code) since Tue 2024-06-18 17:45:13 CEST; 2s ago
Process: 3001 ExecStartPre=/bin/sh -c /usr/bin/test -d “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)
Process: 3003 ExecStart=/bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR=“$(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr -d " )” PLEX_MEDIA_SERVER_INFO_DEVICE=“PC” PLEX_MEDIA_SERVER_INFO_MODEL=“$(uname -m)” PLEX_MEDIA_SERVER_INFO_PLATFORM_VERSION=“$(grep ^VERSION= /etc/os-release | awk -F= “{print $2}” | tr -d " )” LD_LIBRARY_PATH=/usr/lib/plexmediaserver/lib “/usr/lib/plexmediaserver/Plex Media Server” (code=exited, status=255/EXC
Main PID: 3003 (code=exited, status=255/EXCEPTION)

You must use at least version 1.25.9. 1.16.5 is too old. Plex.tv will not talk to it.

If you were using a higher version then downgraded – you must be extremely careful. Some changes are too great for the DB to support.

iok thanks so if i install the latest version directly it should work again

It should. if not, i will help you get it working again.

it works again i just have another question i hope this is ok

i would like to correct my arrangement on the sidebar in the plex max client since recently movies are at the top and series at the bottom i had moved it before and wanted to know where i can adjust that thanks see photo
Bildschirmfoto 2024-06-18 um 23.53.12

Customization of the sidebar of the Plex for Mac client should work the same as the web app.

https://support.plex.tv/articles/customizing-plex-web/

I have tried, in the web version in the browser there is the buttom rearrang in the mac client unfortunately not you can only pin it

Hover over a library and click the ••• that shows up and click reorder, pinning is under the more option.

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