Plex not seeing an NFS mount

General Discussions
1

This is happening on PlexWeb and Plex Media Player

I built a Plex system, connecting it to a NAS using PMS running on Centos 6.3, shell only

I planned to buy a second NAS to balance the data, so I mounted the current NAS at /NFS/data and binded NFS2/data to it too. I then marked the 3 directories that will eventually go to the new NAS as on /NFS2/data, the rest on /NFS/data. This all worked fine, the three directories were fine in PLEX

I should also mention the same box runs another Media server for tivo, PYTIVO. It also worked fine to with this arrangement

Skip to today. I buy my second NAS, move the 3 folders over, and mount the NEW NAS as /NFS2/data instead of the bind

PYTIVO has no problem with it.
Plex says all the files in the 3 folders are ‘Not Available’ and shows me the path for any of them, if I do a directory, it is found by Centos without issue

The question is why does PLEX have a problem with it?

I have enclosed a screen shot showing PLEX failing to see file and a shell shot showing the mount and that Centos can see it?

HELP!

2

Sounds like a normal permissions issue. Does the “plex” user on your linux box have read access to the nfs share? sounds like they did on the previous NAS, but the new NAS/share have not been configured properly to allow the plex user to see it. This is completely different than if your user can see it since plex runs as a different one. Sounds like you just need to match up how you have your first one configured.

3

yes, that is it. I think my uid/guid are not synced.

The names match but the uid/guid are not the same. I get ‘permission denied’ using the plex user to go into the video directory.

Thanks!

4

No problem, hope you get it sorted. :slight_smile: