Plex not showing directories when trying to add to a lib

Plex Media Server
1

Hi,
I did an auto upgrade since then the media does not appear and the pages claim the lib has no media.

After checking, I tried deleting the lib add a new one say Other but its the same for Films etc.

When the browse for media dir the directory does not show.

I checked the filesystem.
The path is
/video

It is owned by plex:plex and has 777 perms.

So I tried typing it in the path box.

Tried a scan which compeleted too fast to have done anything.

Still they show as empty, which the dir is not and was fine before the upgrade of Plex.

No other upgrades or changes have been made to the server.

I turned on Debug and looked in the logs, they had lots of entries none releated to this problem.

Can anyone give me some ideas on how to fix ?

Thanks
Jeff.

Server Version#: 4.56.4
Player Version#:

2

Can you verify the ownership/permissions are not only set on the top-level folder but recursively through the entire file/folder hierarchy? If /video is a mount point with a bad configuration in /etc/fstab this could result in the underlying files/folders not being accessible to your plex account

3

Hi,
Thanks for your reply.

The dir is in /

The dir was created using :
mkdir /video
chmod -R 777 /video
chown -R plex:plex /video

Also to help with sorting this problem out every file in the dir is
permission 777 and user : group are both plex.

In this case the is no mounting involved other than / ( root ) itself.

I set it up that way to minimize any other factors.

Thanks
Jeff.