Hi,
I am running Plex on my iMac (Retina 4K, 21.5-inch, 2017) with the database stored on an external HDD.
I view the content through my Apple TV 4 (non 4K Version).
Every now and then the server connection is lost. I am assuming this is because the iMac or the HDD Goes to sleep?
Does anybody have any suggestions as to what could be causing this and what a possible fix might be.
Thanks In Advance!
when the Apple plex app loses the connection, see if the server is running by opening a browser on the server computer and loading url http://localhost:32400/web
Get some logs of the problem and attach here together with information; on the error - what time it was
For logs make sure debug logging enabled beforehand
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
Restart the server before doing a test
When it fails, do the localhost test and collect logs
See
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Will do. Thanks.
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