Hello all, just chiming in with my experience with this issue, as I’m facing the same thing with my Plex and Echo since this morning.
Plex is able to communicate with my server without any issues on both my Android and Fire Stick, but my Echo refuses to respond to the majority of “Ask Plex…” voice commands. I say majority, because I can successfully “change” my server to my server using “Alexa, ask Plex to change my server to [my server]” - the Echo recognises that my server exists. All other voice commands result in either nothing at all, or a generic “Oops” message from the Echo.
For example, if I try “Alexa, ask Plex to play Tangled Up in Blue by Bob Dylan”, it thinks about it for a second (lights up) and then just does nothing. Same with “Alexa, ask Plex to play the album Blood on the Tracks”, or “Alexa, ask Plex to play some music”. I’ve uninstalled the Plex Skill, unlinked my account and reinstalled/re-linked but am still facing the same issues.
Glad to see mention here: here that Amazon are at least aware of the issue, though like many others I’m skeptical as to how quickly they will resolve this.
In short, this is without doubt a problem with the Plex Skill for the Echo and not Plex itself or our server configurations. I’ll be keeping an eye on this thread!
