Plex on LG TV WebOS

Platform Version#: 10.3.1
Player Version#: 5.94.1
Server Version#: 1.43.3.10828

The native Plex app identifies a Plex Media Server on the same subnet as Remote and displays the Remote Watch Pass prompt before sending any playback request.

The TV can directly open: http://192.168.10.155:32400/web Playback through Plex Web on the same TV works normally. The server dashboard shows no session when playback is attempted through the native LG app because the paywall appears first.

TV and server on the same network, same subnet. Server configured with 192.168.10.0/24 as local network, no strict TLS, preferred secure connection. Have reset the app and uninstalled and reinstalled it.

It had been working fine, but something changed fairly recently, not sure what. Guessing a TV or Plex update, or combination of both.

Going to connect an old AppleTV in the meantime, but any help would be appreciated.

Thanks in advance

Are you signed into the app on your LG TV? I’m not seeing any LG devices associated with your account.

This is for my father, I was trying to help him troubleshoot it and figured I’d ask the forum for help on his behalf. I can get you his username or email if you need it.