Plex On Linux - Ever Going to Be Fixed?

Is Plex ever going to fix it so that we can update Plex via apt-get? It’s been broken for forever now. It’s getting ridiculous. If Plex has abandoned Linux support, just say so.

you need to specify which linux distro your running and what version of that distro. example ubuntu the plex server is best installed via the deb file, and updating it is only a matter of running the new version file over the top of the old, the player is best installed from the appimage, and simply remove the old appinage and replace with the new one. i personally suggest installing appimagelauncher.

Is this information incorrect?

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Debian 9.

You used to be able to update via apt-get. That’s been broken forever and Plex has forced you to manually update via deb. This is a known issue so…

No. Still results in the now classic error:

W: Conflicting distribution: https://downloads.plex.tv/repo/deb public InRelease (expected public but got )

i honestly wouldn’t call it an issue. most distros are pushing more for software to be available via their software center or other software programs that work with their distro. i just recently installed manjaro for the second time in as many months. i was not happy with 18.0 cause their software center really wasn’t ready for prime time., so i kept using my installed kubuntu. this go aound when manjaro 18.1.3 became available and i had heard of all the work they put into the software center i decoded to give it another go. i am so glad i did, cause i’m not a commandline person. with the exception of a couple of programs i installed everything i wanted or could want via manjaro’s update manager. my point being is like it or not you will be seeing more and more distros making sure there is a noncommandline way to install apps.

Did you see the forum link in the 2nd support article posted by Otto and follow these instructions?

This is old info. It does not work, still broken. I’m simply asking if Plex (which I pay) will be fix this or if they’ve abandoned Linux support.

Would be nice to hear from Plex proper, rather than a bunch of pointing me to forum posts I’ve read 1000 times already.

Not being able to update a package via apt-get most definitely means it is broken.

Really? You have to manually install a package and this means that Plex has abandoned Linux support?

Since this is mainly hyperbole and being used to vent frustration, I’ll redirect it to something useful.

“I need help troubleshooting why repo sources doesn’t work on my particular install”

Ok, that is something a forum can actually help with.

Can you please cat your sources.list, tell us what you see in there. Can you also show us the full output of “apt update && apt upgrade”

(mind you, apt-get is on it’s way out)

I’d also like to add that I’ve run this on Centos, Ubuntu and Debian… using a dpkg -i install versus apt is not “unsupported Linux”. It’s simply a different path.

If you are really that uncomfortable, you can always install a script and forget updating at all…

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I run a headless Raspbian (Stretch) and I do preferred to update via apt-get and not from the plex admin page. I don’t have the issue where the updates do not show up via apt-get, but it shows up a few hours later than the admin page.

Hyperbole? How, where? I’m asking a question. Why is everyone getting their panties in a wad over a simple question? What are you supposed to do in these forums?

This has been an issue for at least a year and I’ve seen no signs that Plex is going to fix it. I’ve heard this tune before and it generally means it’s the end of support. How many features have been added to Plex since this issue cropped up, yet this seemingly simple issue remains.

“oh my god guys this guy is asking to be able to update a package the way every the linux package is updated what an ass lets go tell him how wrong he is and that manually downloading the deb and installing is just as easy as typing in a single command to update all the packages on the system at once hes so wrong and stupid for asking and inferring that the fix of a seemingly simple problem means that the creator of the package does not care about the platform”

Jesus f-ing Christ. Simple question.

Is it going to be fixed?

If yes, any idea when?

If no, why not?

Well, I offered to help troubleshoot:

Can you please cat your sources.list, tell us what you see in there. Can you also show us the full output of “apt update && apt upgrade”

You did not do that so, I wish you the best of luck. Hopefully you get a resolution.

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agree 1,000,000,000%

Because this has noting to do with my sources list. It’s a bug in Plex. Showing you this stuff is irrelevant.

I’ve read this thread several times. There appears to be some incorrect information floating around. If you will permit me, I will attempt to correct this deficit.

Plex is available on Linux in a variety of ways:

  1. Docker containers
  2. Ubuntu - App Store - SNAP packaging
  3. Plex.tv/Downloads - native host packaging

I will address the Native packaging, which seems to be crux of the issue here and where I spend the vast majority of my time.

  1. On Ubuntu, installing the native package manually, which brings everything needed for apt-get, works. It is set to pull from the repository.

  2. The repository contains the public package; not the PlexPass. This is a management decision not a technical one.

  3. Linux software installation requires root level privilege and will never change.

  4. When Plex migrated to the new CI with PMS 1.15.0, there was an incompatibility with the old system. A one time change was required for those configured for the old CI to use the repositories with the new CI. Those performing first-time installations after 1.15.0 never had this issue.

  5. Any claim that Linux is abandoned is utter nonsense. If it were, why would I be here and posting?

May we calmly cut through the chaff and get to the issues? I can effect changes if there is adequate merit. I can fix what is broken if there is indeed a problem.

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I’d like to try and add some “constructive” conversation to this thread :slight_smile:

I’ve been running Debian 9.x for a long time. Last night my son asked me if I could install a newer minetest server (big mistake by the way). So naturally I upgraded to Debian 10.2. The upgrade went fine, but now the Plex repository is “broken” (See below)

I’ve already dropped and re-added the key (which does appear to be fine), and the repository still says it’s not working.

Keep in mind that while on Debian 9.x I’ve upgraded via the repository at least 5 times.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

Any ideas? Should I start a new thread? I see there are already lots of them with very few falling in the “fixes my issue” category.

Thanks,
Chance

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