Plex on Nexus Player and Android gets logged out and needs to be loggen to work again

General Discussions
1

This happens about once a month on the Nexus Player. I have stopped automatic updates because I though I was when I got a new version it happened but I now can say for sure it has nothing to do with updates.

Every time it happens the app get the sign up screen and I need to go to plex.tv/link and hook it up again.Since my wife doesn’t have a clue the entertainment at home gets halted until I’m home. It’s denial of service!

This also happens with the android/iphone app but I need to login with username and the horribly long password lastpass has choosen for it that requires changing back and forth between 2 symbolskeyboard and letters 8 times. It’s quite annoying!

I have a lifetime Plex Pass subscription. Right now it seems Kodi was less messy!

2

This has been reported before but it’s not something we’ve been able to reproduce. If you can provide me a log from the Plex app on any of your devices after the next time it happens, that would be great.

3

It happened today again. Is the app always logging? If not how do I enable it. How do I obtain the log?

4

Yes, the app is always logging. It’s just not always exposed. See these instructions. https://support.plex.tv/hc/en-us/articles/201573117-Android-and-GoogleTV-Logs