plex on qnap TS859 pro

I have a TS 859 Pro and also a TS870 Qnap units… Plex plays anything and everything fine on the TS870 through my Samsung TVC which has Plex natively installed on the TV…

If I change servers the the 859… the stored tv series start to play but shortly stops or pauses for 20-30 seconds then starts up again… looking at the Resource Monitor on the 859 the cpu goes right through the roof at 97%… I don’t recall it doing this years ago.

Most of the time I play stuff from the 870 but had some older tv series stored on the 859 and wanted to rewatch them and found the issue… I’ve been updating plex versions on the qnaps as proper releases are available (no betas).

version installed on the 859 NAS is 1.11.3.4203

any wisdom or enlightenment appreciated and thanking those than can reply in advance
thank you kindly
arrow2

Please confirm for me what I’m seeing? The TS859 Pro is the Atom CPU? If so, that is why. It’s not really capable of transcoding. it does not have the Passmarks to do it.

The TS870 on the other hand has an i3-3220.

One is a weak dual core (the Atom CPU) and the other is a proper i3 capable of some HW transcoding

Thank You kindly Chuck for your post yes you have accessed the processors correctly for each unit and I now see the issue…