Server Version#: 3.77.4
Player Version#:
In setting up the server library, I am I am directing the server to use an external SUB harddrive. On the harddrive is a folder titles Movies, and within that are all my .mp4 movies.
The server addresses the drive, looks for the movies, and says there are none there. I can go to file explorer and see them, so I am wonder what the problem might be.
Have you checked permissions?
In a Linux based environment, Plex uses a dedicated user account (plex) – if that user doesn’t have read access, Plex won’t find any of your media. Depending on your setup, this could already start at how you mount the drive.
The tips & tricks thread for Linux provides some details on permissions as well as how to mount your drive in order to ensure Plex will see the files:
Well, permissions are set (777) on all directories and files on the external drive. Everything is owned by the PI users, as is the management of the Plex server. (I changes the user the server starts under).
I just checked permissions on the external USB drive, as mounted in /media/pi/SimpleDrive1TB, and it is all 777!
I have all the movies in a single directory on the drive titled “Movies”. Thinking I may have too many levels of directories, I place a dozen movie files in the root of the drive, NOT in the Movies directory. Still the software does not see the files.
I am sure it is not a codec problem, as I know the OS sees the files, and when using ‘file’ to examine them, they are coming up as H264 + AAC MPEG4 files. These are native for both the Raspian and the Plex server.
Got me baffled.
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