Plex on Roku Ultra abruptly stops playing some shows and starts countdown to next in sequence

Plex Players Streaming Devices
,
1

Server Version#: 1.30.2.6563
Player Version#: 7.0.24.8154-127760991-Plex

I’m streaming TV shows from a Linux-based plex media server to the plex app on a Roku Ultra. I use wired ethernet (the house has a 10 Gbps backbone, but the Roku can only connect at 1 Gbps), so there is no WiFi involved.

The problem is that I have a couple shows where the playback is abruptly stopped (uncommanded) within 30 seconds (and sometimes nearly immediately) after starting playback. The next show in sequence is then selected an it starts counting down to start playing it.

I discovered that I can make those shows play if I go to the Roku Plex App, and Choose Settings → Video, and then change “Direct Play” to Disable (from Auto), and also uncheck “Allow Direct Stream”. The 11-year-old server takes on quite a CPU load but manages to make it work.

Is there a way to use the direct stream on the Roku as I do with most of my videos?

As an example of a show that causes this problem, I’ve listed the result of ‘ffprobe’ on the Blu-Ray version of Generation Kill, Season 01, Episode 02.

Thanks in advance!

Michael

Input #0, matroska,webm, from 'Generation Kill (2008)- S01E02 - The Cradle of Civilization.mkv':
  Metadata:
    title           : Generation Kill - Disc 1
    encoder         : libmakemkv v1.17.2 (1.3.10/1.5.2) win(x64-release)
    creation_time   : 2023-01-29T18:56:43.000000Z
  Duration: 01:07:47.11, start: 0.000000, bitrate: 28279 kb/s
    Chapter #0:0: start 0.000000, end 645.853542
    Metadata:
      title           : Chapter 01
    Chapter #0:1: start 645.853542, end 1270.811208
    Metadata:
      title           : Chapter 02
    Chapter #0:2: start 1270.811208, end 1991.072417
    Metadata:
      title           : Chapter 03
    Chapter #0:3: start 1991.072417, end 2706.704000
    Metadata:
      title           : Chapter 04
    Chapter #0:4: start 2706.704000, end 3293.581958
    Metadata:
      title           : Chapter 05
    Chapter #0:5: start 3293.581958, end 3877.748875
    Metadata:
      title           : Chapter 06
    Chapter #0:6: start 3877.748875, end 4067.114667
    Metadata:
      title           : Chapter 07
    Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      BPS-eng         : 21924114
      DURATION-eng    : 01:07:47.104708333
      NUMBER_OF_FRAMES-eng: 97513
      NUMBER_OF_BYTES-eng: 11145956748
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit) (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 3944228
      DURATION-eng    : 01:07:47.136000000
      NUMBER_OF_FRAMES-eng: 381294
      NUMBER_OF_BYTES-eng: 2005214080
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:2(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 1509000
      DURATION-eng    : 01:07:47.136000000
      NUMBER_OF_FRAMES-eng: 381294
      NUMBER_OF_BYTES-eng: 767163528
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:3(eng): Audio: dts (DTS), 48000 Hz, stereo, fltp, 768 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 768000
      DURATION-eng    : 01:07:47.018666666
      NUMBER_OF_FRAMES-eng: 381283
      NUMBER_OF_BYTES-eng: 390433792
      SOURCE_ID-eng   : 001103
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 65965
      DURATION-eng    : 01:04:11.702020833
      NUMBER_OF_FRAMES-eng: 2026
      NUMBER_OF_BYTES-eng: 31759925
      SOURCE_ID-eng   : 001200
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:5(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 68859
      DURATION-eng    : 01:04:54.161104166
      NUMBER_OF_FRAMES-eng: 2130
      NUMBER_OF_BYTES-eng: 33518971
      SOURCE_ID-eng   : 001208
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2023-01-29 18:56:43
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:6: Video: mjpeg (Baseline), yuvj444p(pc, bt470bg/unknown/unknown), 640x360 [SAR 72:72 DAR 16:9], 90k tbr, 90k tbn, 90k tbc (attached pic)
    Metadata:
      filename        : cover.jpg
      mimetype        : image/jpeg
2

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