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<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> i have new plex pass and am not able to stream or watch any movies in my smart tv or my iphone only as the watch icon is not appearing
Plex Pass is not for making media available for watching.
It makes zero difference whether you have a Plex Pass or not, whether you can watch a title on https://watch.plex.tv/ or not.
https://support.plex.tv/articles/frequently-asked-questions-vod/