Hi,
I have a plexpass and am uaikg the plexamp app.
When i try to cast to sonos in the plexpass app the inly option available is android. No me tion of Sonos or any button to add a new device.
If i log in to the Plex android app and click the cast button i can see sonos there but it says i must get a plex pass to connect to sonos. Clearly i have a plexpass as i am using the plexamp app.
Any idea how to resolve?
Did you you link them your account to device? https://support.plex.tv/articles/control-sonos-playback-with-a-plex-app/#toc-1
That is what i am trying to do.
The image attached in the OP shows what i am seeing
Ok will probably need to see your android logs to see why it thinks you do not have a Plex Pass
just to be sure do you see the SONOS in authorized devices? https://app.plex.tv/desktop/#!/settings/devices/all
I see “plex for sonos”
OK then it should be linked. just need to figure out why the android app does not think you have a Plex Pass. If you have already tried things like force quitting and relaunching app then would need to see the android logs
(I don’t believe Plex Amp supports SONOS casting)
Many thanks.
I restarted everything… NAS, sonos, handset… and the issue is resolved
Now… to resolve my double NAT issues!
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