PlexAmp, Sonos Cast, PlexPass and Plex Home User

Sorry if this has been covered but I’m really struggling to figure this one out.

I have a Plex Server, Plex Pass and Sonos speakers. Using the PlexAmp app, I can successfully play music to my sonos speakers from the ‘Cast’ symbol. Now, I’ve added my Wife to my Plex Home, she has her own Plex account but no PlexPass; She is unable to see the Sonos option under the Cast button in PlexAmp.

Is this the intended behaviour or is there something I need to do to enable Sonos Casting for my Wife?

I believe she would need to link her account with Sonos as well, if she hasn’t done that, via https://plex.tv/users/other-services

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Thank you for the suggestion. I followed that link from her account perspective and signed into Sonos, but there is still no Sonos option under her cast button, I’m afraid. I think perhaps we both need to have our own Plex Passes to make this work.

When I did it on mine, the Sonos speaker was available (from Cast) even before I’d signed into Sonos, with a ‘Sign in to Sonos’ message attached. On hers, there is simply no mention of a Sonos speaker at all.

That’s true today.

Perhaps Elan can influence a change here. :slight_smile:

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