Plex playback freezes every 5-10 minutes with Plex Media Server on Rock Pi 4B

Plex Media Server NAS & Devices
1

Hi everyone,
I just installed a Plex media server on my Rock Pi 4B and the playback freezes every 5 to 10 minutes, I have to restart the movie/series for it to continue.
Plex Media Server version : 1.19.4.2935
I have two cases :

  • When I use an Android client to watch my content :
    On the activity tab of my plex media server the content appears as paused :
    activity - android
    Plex Android version : 8.1.2.18135

  • When I use the web client to watch my content :
    On the activity tab of my plex media server the content appears as buffering:
    activity - firefox
    Plex Web version : 4.30.2

I tried with many distros on the Rock Pi 4, Ubuntu Server 18.04, Debian 9 Desktop and Armbian, all downloaded from the dowload page but plex is still freezing.
I also tried to instal the server on my Raspberry Pi 3 with raspbian and it works fine !

It seems that the server stop pre-render my content, the grey bar (pre-render progression) stop progressing, and then the playback stop.

Here are the logs of my plex server on the Rock Pi 4B :
Plex Media Server Logs_2020-06-17_08-44-03.zip (534.5 KB)
For reference, on the web client the problem happened at around 8h34 and on the android client at around 8h42 (2020-06-17).

Does anayone haver ever encounter that problem ?
I can provide additional logs if necessary.

Thanks

2

https://support.plex.tv/articles/201774043-what-kind-of-cpu-do-i-need-for-my-server/

Depends on your settings but transcoding will be a challenge with your CPU.

3

I know but I’m not tring to transcode, just stream the original file. It works fine on a Raspberry Pi 3 so it should work fine with my Rock Pi 4B which is more powerfull.

4

Any ideas ? I keep digging but can’t find anything… My logs looks normal but I’m not a Plex expert…

5

Ok I just found the source of the problem, it’s the eth0 port. If I switch to wifi the stream works fine. So for now I will buy an usb3 to ethernet adpater and work with that.

6

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