Plex player filter issue

Server Version#:1.17.0
Player Version#: 1.3.1.916-1cb2c34d
Windows 10

After I select some custom filter in Library section it won’t load any data and constantly fails with error message. Filters not visible so I cannot even change it.
I suppose it is some heavy filtering and timeouts just too small, but would be good if at least filters controls stay visible to reset.

Maybe someone can provide a way to reset filters? Even app reinstall wouldn’t help,.

2 Likes

Happens to me too. My desperate temporary workaround is to click on RECOMMENDED and then on one of the pre-done filters you find there.

Same problem here on Mac. Posted a topic about it here: Plex App for Mac: Custom Filter Error/Library view stuck in error state

I can’t use that workaround because I can’t click recommended, that top line of tabs disappears with the error.

This is due to a bug in the web app.
Version 1.4 of the player will have a fix and is released sometime next week.

The preview release is available now:

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