Server Version#: 1.24.3.5033-757abe6b4
Player Version#: 1.34.1.2590-74ea7099
The Plex Player app on my Mac hangs after a couple of minutes and I get the “Plex quit unexpectedly” message.
My Plex server is on another computer and it is working fine. Also, if instead of the app, I open Plex player on my Mac’s browser, it works fine as well. Plex works fine on my SmartTV as well.
Any ideas of what could be happening?
I have OSX 11.6 (the latest)
Thank you.
Please manually download version 1.35 of the Plex for Mac app to verify if this issue persists.
Thank you. I did as you suggested and the problem is now gone.
I have the same issue
Have just downloaded MacOS 10.15.7 and installed Plex for Mac 1.35.1.2632-c6783c78 and Plex server for Mac 1.24.5.5173-8dcc73a59
Server is working fine, but as soon as I open Plex for Mac I get the “plex has unexpectedly quit” message.
Help please - what am I missing?
(error log below)
Process: Plex [1977]
Path: /Applications/Plex.app/Contents/MacOS/Plex
Identifier: tv.plex.desktop
Version: 1.35.1 (1.35.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Plex [1977]
User ID: 501
Date/Time: 2021-10-27 02:00:24.473 +1100
OS Version: Mac OS X 10.15.7 (19H1519)
Report Version: 12
Anonymous UUID: B5505E84-8B66-F4EF-0607-C918AB3A7612
Time Awake Since Boot: 4100 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics kernel error: 0xfffffffb
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6e64a33a __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff6e70ae60 pthread_kill + 430
2 libsystem_c.dylib 0x00007fff6e5d1808 abort + 120
3 libGPUSupportMercury.dylib 0x00007fff556e50a5 gpusGenerateCrashLog.cold.1 + 95
4 libGPUSupportMercury.dylib 0x00007fff556dc18f gpusGenerateCrashLog + 89
5 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff29fb3dd0 gpusKillClientExt + 9
6 libGPUSupportMercury.dylib 0x00007fff556dd55b gpusSubmitDataBuffers + 164
7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff29b89c78 IntelCommandBuffer::getNew(GLDContextRec*) + 48
8 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff29b89aa6 intelSubmitCommands + 187
9 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff29fb644f SwapFlush(GLDContextRec*, unsigned int) + 19
10 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff29c11f45 gldPresentFramebufferData + 111
11 GLEngine 0x00007fff3edc38d1 glSwap_Exec + 97
12 com.apple.opengl 0x00007fff3eda5473 CGLFlushDrawable + 59
13 com.apple.AppKit 0x00007fff3185afaa -[NSOpenGLContext flushBuffer] + 20
14 libqcocoa.dylib 0x0000000118c7f24c 0x118c3a000 + 283212
15 org.qt-project.QtGui 0x0000000113ef5f12 QOpenGLContext::swapBuffers(QSurface*) + 174
16 org.qt-project.QtQuick 0x0000000113bc10f0 0x113b46000 + 504048
17 org.qt-project.QtGui 0x0000000113ed64e2 QWindow::event(QEvent*) + 602
18 org.qt-project.QtQuick 0x0000000113c0e2d4 QQuickWindow::event(QEvent*) + 918
19 org.qt-project.QtWidgets 0x00000001136b686e QApplicationPrivate::notify_helper(QObject*, QEvent*) + 224
20 org.qt-project.QtWidgets 0x00000001136b76a2 QApplication::notify(QObject*, QEvent*) + 448
21 org.qt-project.QtCore 0x000000011481eacb QCoreApplication::notifyInternal2(QObject*, QEvent*) + 159
22 org.qt-project.QtGui 0x0000000113ecf3a1 QGuiApplicationPrivate::processExposeEvent(QWindowSystemInterfacePrivate::ExposeEvent*) + 259
23 org.qt-project.QtGui 0x0000000113ebba98 bool QWindowSystemInterfacePrivate::handleWindowSystemEventQWindowSystemInterface::SynchronousDelivery(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 74
24 org.qt-project.QtGui 0x0000000113ebefe2 void QWindowSystemInterface::handleExposeEventQWindowSystemInterface::SynchronousDelivery(QWindow*, QRegion const&) + 80
25 libqcocoa.dylib 0x0000000118c58d5a 0x118c3a000 + 126298
26 libqcocoa.dylib 0x0000000118c5ef25 0x118c3a000 + 151333
27 com.apple.QuartzCore 0x00007fff3fd8b3e0 -[CALayer display] + 180
28 com.apple.AppKit 0x00007fff3163acca -[_NSBackingLayer display] + 537
29 com.apple.AppKit 0x00007fff3159c7b7 -[_NSViewBackingLayer display] + 800
30 com.apple.QuartzCore 0x00007fff3fd8acad CA::Layer::display_if_needed(CA::Transaction*) + 757
31 com.apple.QuartzCore 0x00007fff3fd68fca CA::Context::commit_transaction(CA::Transaction*, double) + 334
32 com.apple.QuartzCore 0x00007fff3fd67bb4 CA::Transaction::commit() + 644
33 com.apple.AppKit 0x00007fff316512f1 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 266
34 com.apple.AppKit 0x00007fff31d6fc20 ___NSRunLoopObserverCreateWithHandler_block_invoke + 41
35 com.apple.CoreFoundation 0x00007fff3424e6ec CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 23
36 com.apple.CoreFoundation 0x00007fff3424e61c __CFRunLoopDoObservers + 457
37 com.apple.CoreFoundation 0x00007fff3424dbb4 __CFRunLoopRun + 884
38 com.apple.CoreFoundation 0x00007fff3424d1e3 CFRunLoopRunSpecific + 466
39 com.apple.HIToolbox 0x00007fff32e68aad RunCurrentEventLoopInMode + 292
40 com.apple.HIToolbox 0x00007fff32e686e4 ReceiveNextEventCommon + 359
41 com.apple.HIToolbox 0x00007fff32e68569 _BlockUntilNextEventMatchingListInModeWithFilter + 64
42 com.apple.AppKit 0x00007fff314b1659 _DPSNextEvent + 883
43 com.apple.AppKit 0x00007fff314afea0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
44 com.apple.AppKit 0x00007fff314a1bae -[NSApplication run] + 658
45 libqcocoa.dylib 0x0000000118c6a6bd 0x118c3a000 + 198333
46 org.qt-project.QtCore 0x000000011481c809 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 351
47 org.qt-project.QtCore 0x000000011481ef59 QCoreApplication::exec() + 123
48 tv.plex.desktop 0x000000010d60b88a Application::run() + 522
49 tv.plex.desktop 0x000000010d60d6a7 main + 1847
50 libdyld.dylib 0x00007fff6e502cc9 start + 1
Check thread above. I did as suggested and the problem went away
Hi, I’m having the same issue - just updated to 10.15.7 and the Plex app no longer opened, just crashed straight away. Tried updating manually to the latest app (1.35.1.2632-c6783c78), but no change in the issue. Please help!!!
Appears to be something to do with the Catalina security update and Plex for Mac. I have managed to get Plex Media Player for Mac to work, but the Plex for Mac desktop app just keeps crashing. Have reinstalled multiple times, completely removed from my Mac and reinstalled again, but nothing. Just crashes on opening…
Migrated issue with 1.35.1 and Catalina sec upd to a separate post here.
I’m having the same issue as well, immediately after the latest Catalina security update.
It looks like Plex Desktop App Crashes and 1.35.1 + Catalina Security update = insta-crash are reporting the same problem.
Someone in dev please help!
I just reinstalled macOS Catalina 10.15.7. The Plex Desktop App now works correctly. My issue is resolved.
I would suggest anyone using the Plex Desktop App steer clear of the macOS Catalina Security Update 2021-007 10.15.7. There is NO way to rollback a security update from Apple. The only solution is to reinstall the OS.
Sorry for the stupid question - would appreciate advice on where I can manually download 1.35 for MacOS. Thanks!
Best get it from Plex‘ download page
Thanks - unfortunately it doesn’t look like I can downgrade to 1.53 from there
Why should you downgrade? Version 1.35.1 is the very latest release of Plex for Mac/Windows.
Probably to see if it’ll fix the crash discussed here: Plex App for Mac Crashes when opening - MacOS Catalina
Getting exactly the same on a Mac mini i7 with Catalina 10.15.7.
New install, recent refresh of OS including new SSD. New install of Plex Server and Mac App.
Windows client works perfectly, but shares audio with Safari. Running the desktop client means I can send it to my audio amp and keep the desktop sounds on the BT bar.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
