Plex player hangs on loads and sometimes even gives reprodutions errors

Server Version#: 1.28.2.6151
Player Version#: 4.87.2

Hello everyone,

I have a fresh installed plex server, and I really dont know why its hanging on loads and giving reprodution errors, saying:

“Failed on conversion. The Transcoder exited because of an error”

If I open those videos directly on my computer, through VLC, it opens without problem. I’ve tested with several movies files but same outcome.

My transcoder settings:

On logs I have those errors when I try to open any video:

Setup:

I have a docker container running on top of a linux machine VM, and has a mapped folder through docker compose, where all my library is. From that container, I am able to read and write on that folder.

Anyone knows what can be and how to fix?

Note: if you need more info let me know.

If you could get the server logs and a sample file, we could look into this for you, and see what we can find

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Thank you a lot Dave! I will send you through PM because I dont know what those logs may contain.

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This seems to be happening because it can’t load the necessary libraries for transcoding, such as

Sep 25, 2022 22:43:47.679 [0x7fb3a48ff1c0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library /config/Library/Application Support/Plex Media Server/Codecs/c4efa15-4365-linux-x86_64/libaac_lc_decoder.so: Operation not permitted
Sep 25, 2022 22:43:47.680 [0x7fb3a48ff1c0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library /config/Library/Application Support/Plex Media Server/Codecs/c4efa15-4365-linux-x86_64/liblibx264_encoder.so: Operation not permitted
Sep 25, 2022 22:43:47.680 [0x7fb3a48ff1c0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library /config/Library/Application Support/Plex Media Server/Codecs/c4efa15-4365-linux-x86_64/libh264_decoder.so: Operation not permitted
Sep 25, 2022 22:43:47.680 [0x7fb3a48ff1c0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library /config/Library/Application Support/Plex Media Server/Codecs/c4efa15-4365-linux-x86_64/libaac_encoder.so: Operation not permitted
Sep 25, 2022 22:43:47.681 [0x7fb3a48ff1c0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library /config/Library/Application Support/Plex Media Server/Codecs/c4efa15-4365-linux-x86_64/libhevc_decoder.so: Operation not permitted

in your logs. This is probably because the “host” location for that /config mount has the noexec option set on the underlying storage

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Damn, the noexec was default, so I had to add on my fstab mount entry, a exec.

Thank you!

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