Hey welcome to Plex. PMS on QNAP runs well, but people running Android players come here frequently, especially mobile. Your options are to work around these problems or try to help Plex solve them by being a Plex Pass user who tests the beta PMS versions.
It sounds like you’re using the NVIDIA Shield with the Plex Player app on that, am I correct? Can you get the exact Player version number from it please?
In general the Shield is highly regarded here, but I don’t own one. Are there and model or version details about it you can get us?
Are all these devices connected via wire?
You asked about logs. The short answer is you zip up what it gave you and drop it in the compose window. The size isn’t an issue then.
