Plex players fail to play (anything,everything)

for the last few days, plex player on any of my devices report playback failure when i try to select anything, movie, tv, music, shuffle, playlists. Attempt to use the plexplayer Web UI it simply does not connect to server. There were a few player updates which I installed and seemed to run trouble free, and I applied a server update (plexmediaserver-1.15.6.1079-78232c603.x86_64) which, again, seemed to run without issue. restarts, reboots, relogs so far, all to no effect.

LOG EXCEEDS CHARACTER CAP LIMIT

Is this a PMP or a PMS issue?

Where is the Log limit coming from? This sounds like a PMP-centric error.

If indeed a server issue, may I have the Server log files (Settings- Server - Trouble shooting - Download Logs) which were captured immediately after recreating the problem?

I’m pretty certain the issue is with the server, not the players. when i try to log into the server via the webUI, it consistently reports it cannot find the server.
When accessing player from any device (PC, mobile or tablet, they each access the metadata just fine, but report the same error whenever i try to play any file, video or audio
(Playback error: An error occurred loading items to play.).

Also, they do not update to reflect any new content uploaded to the associated content drives.
I would prefer not to rebuild the server unless absolutely necessary, as the last time i did attempt that, for an unrelated (but resolved) issue, export/import failed miserably, and everything needed to be redone manually.
My current collection easily surpasses 15,000 titles overall, so i believe my reluctance there is understandable :slight_smile:

Would you please do the following:

  1. Settings - Server - Show Advanced:
  2. Make certain DEBUG is enabled, VERBOSE is disabled. - Save these changes if needed.
  3. Start a playback session until it fails.
  4. Wait 30 seconds after the failure.
  5. Settings - Server - Troubleshooting - Download Logs.
  6. Upload/Attach the ZIP file it gives you here with your next reply.

I will see what PMS is complaining about.

As i mentioned in both posts, I’m unable to access the server through the webUI, atm, just the player settings.
To illustrate here are a few screenshots:

  1. trying to access the server through the webUI
    https://i.imgur.com/avLrXhC.png
  1. the media player screen
    https://i.imgur.com/pE58nWd.png

  2. The error reported from the Media Player when attempting playback of any file
    https://i.imgur.com/UzycOpx.png

Update:
While poking around, trying to find possible trouble spots, i ran into this:

So I need to figure out a) how to reassign space from one partition to another, (likely /dev/mapper/centos-home to /dev/mapper/centos-root)
or b) attach another drive and map that to /dev/mapper/centos-root/

If my current theory is correct, this is not a plex issue, but I’ll leave this thread up and running for more updates as they might help others encountering similar playback & metadata woes

50g is way too small. iirc, when i initially installed centos, i went with the default partitioning, and by all appearances, that is what’s caused the current issues.

The library move did not go well, at all. I ended up pulling a fresh drive, installing new centos build, custom’d the volume builds. Then i just rebuilt the metadata. The points I find interesting at the moment are as follows:

all the same data & metada is being used as last time, with the noted exception of custom collection data (images, groupings, etc). As of right now, files are taking about 9.2g of space, as compared to 50g at last iteration.

The collections feature, thus far has been carried two issues for me:
a) more than 90% of it needs to be done manually and the rest seems to auto-generate (sometimes accurately, sometimes not) without any intervention.
b) even when it does autogenerate, the poster image it makes is a simple compilation of the first four titles it brings into itself, whereas the collection data that it pulls from the movie database website carries a (usually) very nice poster, background & synopsis, which are rarely, if ever used by plex scraping.
Which means that I need to import these various bits manually. As i mentioned back in my original post, the sheer volume of my database does not lend itself to lengthy manual intervention, especially when the functions seem to exist to allow the automation. Am I doing something wrong here, because I’m certainly not enthusiastic about the prospect of entering that much information manually, if it is not required. If I have to, fine, I have to, and will.

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