Plex playlists visible but empty after backup

Server Version#:1.41.3.9314
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

copied plex media server from app data on old pc.
%LOCALAPPDATA%\Plex Media Server
deleted said folder on new pc
also exported regedit file from old and imported to new.HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server

everything is great except music playlists

ideas?

saw a dbrepair on GitHub but I am not good with coding and powershell commands

The storage location of each media file was pointing to a certain drive letter, folder name, and file name on the old PC.
Are the same files now accessible under the exact same drive letters, folder names, and file names?
They probably are not. That is what emptied your playlists.

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same drive D
D:\Music - FLAC

Are you running Plex server as a system service? I assume that you don’t.

Disable automatic library updates,
periodic library updates,
and disable “Empty trash automatically after every scan”

Shut down Plex server using its tak tray icon.
Restore an older database backup. https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/
Start Plex server.
Verify again that all the above mentioned preferences are disabled.

Inspect a playlist. Is it empty?
Inspect the music library. Does it have everything in it that you’d expect to see, and can in be played back?
If it can’t be played, open the Plex media info of a few affected songs. Compare the storage location that is shown at the top with the actual current storage location of that song.

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thank you the empty trash was still unchecked the others were checked upon restart. playlists back though. leave the empty trash option unchecked going forward?

I recommend you to activate it only if all your media storage is inside the server machine. As soon as you use external hard drives, file server/NAS devices or even clousd storage, I’d be very cautious about emptying the trash.

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Thank you again for all your help. Very much appreciated.

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