Having an issue whereby Plex will play my media and randomly stop. I have Plex running from my Synology DS218+ over wifi to my Panasonic 4K tv. I have changed the client settings to transcode to 8mbps 1080p.
I managed to get a log from when i hit play to when it all goes wrong. Can anyone advise?
https://paste.ofcode.org/KhtGJ5uPfhizxyPhbequwe
Plex Media Server Logs_2019-09-16_11-49-18.zip (996.4 KB)
.zip file of the logs attached. Please use the timestamp of the event to (Sep 16 at roughly 11:34) to find what happened.
Heres the XML info too…
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="3" librarySectionTitle="Videos" librarySectionUUID="c77b4bfc-b895-4f22-bb8e-8c2487c99492" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1566365572">
<Video ratingKey="29" key="/library/metadata/29" guid="com.plexapp.agents.none://49fe16c1ced039e3dfc5b2f4b9bd909a9b2c7f29?lang=xn" librarySectionTitle="Videos" librarySectionID="3" librarySectionKey="/library/sections/3" type="movie" title="Scottish Highlands 2018 4K" summary="This video is about Main" viewOffset="98915" viewCount="2" lastViewedAt="1568654306" year="2018" thumb="/library/metadata/29/thumb/1568645952" art="/library/metadata/29/art/1568645952" duration="360793" originallyAvailableAt="2018-11-02" addedAt="1568607254" updatedAt="1568645952" createdAtAccuracy="epoch,local" createdAtTZOffset="0">
<Media id="30" duration="360793" bitrate="19789" width="3840" height="2160" aspectRatio="1.78" audioChannels="2" audioCodec="aac" videoCodec="h264" videoResolution="4k" container="mov" videoFrameRate="NTSC" optimizedForStreaming="0" audioProfile="lc" has64bitOffsets="0" videoProfile="high" title="Original">
<Part accessible="1" exists="1" id="30" key="/library/parts/30/1541172139/file.mov" duration="360793" file="/volume1/video/Scottish Highlands 2018 4K.mov" size="893864451" audioProfile="lc" container="mov" deepAnalysisVersion="4" has64bitOffsets="0" hasThumbnail="1" optimizedForStreaming="0" requiredBandwidths="2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647" videoProfile="high">
<Stream id="66" streamType="1" default="1" codec="h264" index="1" bitrate="19665" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" colorPrimaries="bt709" colorRange="tv" colorSpace="bt709" colorTrc="bt709" frameRate="29.970" hasScalingMatrix="0" height="2160" level="51" profile="high" refFrames="2" requiredBandwidths="34336,27939,24697,22280,21241,21241,21241,21241" scanType="progressive" streamIdentifier="2" width="3840" displayTitle="4K (H.264)"/>
<Stream id="65" streamType="2" selected="1" default="1" codec="aac" index="0" channels="2" bitrate="124" language="English" languageCode="eng" audioChannelLayout="stereo" profile="lc" requiredBandwidths="123,123,123,123,123,123,123,123" samplingRate="48000" streamIdentifier="1" displayTitle="English (AAC Stereo)"/>
</Part>
</Media>
<Media id="38" duration="360794" bitrate="4084" width="1920" height="1080" aspectRatio="1.78" audioChannels="2" audioCodec="aac" videoCodec="h264" videoResolution="1080" container="mp4" videoFrameRate="NTSC" optimizedForStreaming="1" proxyType="42" audioProfile="lc" has64bitOffsets="0" target="Optimized for TV" targetTagID="2" videoProfile="high" title="Optimized for TV">
<Part accessible="1" exists="1" id="38" key="/library/parts/38/1568644649/file.mp4" duration="360794" file="/volume1/video/Plex Versions/Optimized for TV/Scottish Highlands 2018 4K (2018).mp4" size="184564302" audioProfile="lc" container="mp4" deepAnalysisVersion="4" has64bitOffsets="0" optimizedForStreaming="1" requiredBandwidths="4153,4131,4131,4131,4131,4131,4131,4131" videoProfile="high">
<Stream id="75" streamType="1" default="1" codec="h264" index="0" bitrate="3960" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" frameRate="29.970" hasScalingMatrix="0" height="1080" level="51" profile="high" refFrames="2" requiredBandwidths="4030,4010,4010,4010,4010,4010,4010,4010" streamIdentifier="1" width="1920" displayTitle="1080p (H.264)"/>
<Stream id="76" streamType="2" selected="1" default="1" codec="aac" index="1" channels="2" bitrate="124" language="English" languageCode="eng" audioChannelLayout="stereo" profile="lc" requiredBandwidths="123,123,123,123,123,123,123,123" samplingRate="48000" streamIdentifier="2" displayTitle="English (AAC Stereo)"/>
</Part>
</Media>
<Extras size="0"></Extras>
</Video>
</MediaContainer>
Hopefully this helps?
I shall try the profile you suggested when I get a chance, however could this be to do with me setting the client video playback to 8mbps 1080p for local playback within the plex app on the tv?
I did this because it was buffering like crazy and doing this HELPED the situation, albeit the video will still stop.
Could you point me in the right direction where dev:override can be found?
I think this is a setting on your smart tv. I don’t see it on mine…
Absolutely. The tv is a Panasonic TX-49FX750B 49" Ultra HD 4K Pro HDR LED Television.
Thank you so much for your help though! I appreciate it 
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