Plex Premium Music - folder.jpg covers

When I scan my music library some albums with multiple artists are not finding covers. Even if there is one if the album folder as folder.jpg. Use embedded tags is enabled and I also made sure that Local Media Assets (Albums) is on top in the Agents list.

If I edit the poster with the pen icon in the web interface it does not offer me any covers and If I “choses an image” it does not look inside the album’s folder by default.

Any tips for the me?

Thanks in advance.

From the other topic you posted about updating libraries, I gather you use Linux? If so, make sure the permissions on your folder.jpg files allow Plex to access them.

https://support.plex.tv/hc/en-us/articles/200288596-Linux-Permissions-Guide

Thanks for the tip, but I don’t think this is the issue. Like my video files, It’s part of the plex group with read & write permission.

It seems to be something related to my id tags. I just modify something in them in an external software, save them and it works… I’ll investigate more.

Here’s one thing I’ve noticed. If there is something in the “album artist” field of the id tag, Plex is not going to grab the local cover.jpg or folder.jpg.

If you have a folder which contains all the tracks of an album, their embedded ‘Album Artist’ tag must be identical thoughout all the files.
Otherwise Plex doesn’t consider them to belong to the same album. But rather Plex thinks then this is a folder which contains several albums. In this case the cover.jpg is ignored because Plex cannot decide to which album it belongs.
The same applies to the AlbumTitle tag btw. Make sure it is absolutely identical for all tracks of an album.
(That’s why the ‘disc number’ doesn’t belong into the ‘AlbumTitle’. There is a separate metatag for it, anyway.)
see https://forums.plex.tv/discussion/comment/1093611/#Comment_1093611

and https://forums.plex.tv/discussion/comment/1050849/#Comment_1050849

and maybe also https://forums.plex.tv/discussion/comment/1224068/#Comment_1224068

Thanks for the additional info.