Plex PS4 Disater ERROR?

Server Version#: 1.18.0.1913
Player Version# 2.01
Console: Playstation 4

Hi I have been getting this disaster error message on some files lately and retrying does not help I constantly get these error codes.

Code 1: 2140536828
Code 2: 268434672

On the error screen the code switches between these two codes then lands on one.

I tried turning on DLNA on the server but it did not seem to help. I also tried letting plex crate a version and set to custom universal tv 720p 2mbps and got errors again.

Also on the ps4 app I have quality set to 720p 2mbps and audio ac3/eac3 unchecked and direct steam unchecked.

MediaInfo file for a effected video:

General
Unique ID : 0 (0x0)
Format : Matroska
Format version : Version 4
File size : 1.34 GiB
Duration : 23 min 40 s
Overall bit rate : 8 122 kb/s
Encoded date : UTC 2010-02-22 21:41:29
Writing application : no_variable_data
Writing library : no_variable_data

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 23 min 40 s
Nominal bit rate : 8 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.161
Title : [Golumpa
Writing library : x264 core 142
Encoding settings : cabac=1 / ref=4 / deblock=1:1:1 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=0.40:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=2 / keyint=96 / keyint_min=48 / scenecut=40 / intra_refresh=0 / rc_lookahead=48 / rc=2pass / mbtree=1 / bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=12000 / vbv_bufsize=18000 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:0.60
Default : Yes
Forced : No

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : A_AAC-2
Duration : 23 min 40 s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Delay relative to video : 5 ms
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Compression mode : Lossless
Title : English (US) / English (US)
Language : English
Default : Yes
Forced : No

Thanks for replying these errors are driving me nuts.

Yep, those errors seem to be pretty common now, not sure why. I’m not sure what causes it because I’ve re-encoded files and it still occurred, so it’s not the file formats.

Just updated to version 1.18.0.1944 same problem.

Please fix these errors?

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