Plex - QNAP - DVR - IceTV

Plex Media Server NAS & Devices
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Server Version#: 1.16.4.1.1469
Player Version#:

In the interest of clarity the issue noted below ONLY relates to a Plex installation on a QNap NAS TS 251+.

The installation of the HDHOMERUN CONNECT DVR including the IceTV SETUP token occurred without any problem.

The problem now is when attempting to set up an off-air recording the issue described following occurs - if the TV episode listed in the guide does not include Series and Episode details in the description the record options asks for a “Movie Library” therefore limiting the recording to just that episode/time slot. EG Channel 7 News in Melb Aust.

Recording a series labelled with Sx - Exx behaves correctly.

By way of comparison this error does not occur on a Win10 machine using the same Plex Server version - albeit using an *.exe install file versus a *.qpkg install file for the QNAP NAS.

Any clues from the PLEX Team on how to resolve this will be excitedly appreciated.

Cheers

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I’m also in Melbourne (:wave: ), but I don’t see the same thing with Channel 7 News. In DVR settings, if you scroll down to the bottom, do you have this set up?

image
image702Ă—509 37.5 KB

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Hi Dave, not near a PC at the moment. Later today I I will do a screen record of what is occurring an email it to you if that will help. Cheers Robert

1 Like
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Hi Dave,

Please find below a link to a screen grab video that probably responds
to your question.

https://1drv.ms/v/s!Ak6EQQKOJDbmslhwRz1eALFbudom?e=BCdc3o

The issue does not occur with just 7 News I just used that as an
example. The problem exists when attempting to record any program that
does not have a Series number and Episode number in the description.

Thanks for looking at this, and please let me know if you need any
further info, or alert me to any errors I am making

Best regards,

Robert Morris

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Your guide seems to be missing information that mine has. Please refresh your guide, ensure you’re using the latest version of the app at app.plex.tv/desktop, and that your news and sports categories are set up as shown in my earlier screenshot. Here’s my guide for comparison (note all the dates and NEW labels that I have in my guide, which you don’t.

image
image943Ă—530 157 KB

If you still have issues, please do a guide refresh, and post server logs here, please.

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Hi Dave,

Thanks for your feedback.

With the inconsistencies relating to the PLEX user interface on my Qnap
NAS installation displaying and behaving differently than my
installation on a WIN 10 laptop and with each displaying a user
interface different to your screen shot, I have now performed a totally
clean PLEX, HDHomerun DVR and IceTV XMLTV (three month free trial
version) guide installation on the Qnap NAS.

I am pleased to advise that the NAS PLEX install is now operating
satisfactorily, albeit with a different looking UI to your screenshot.

FYI: The WIN 10 Plex install has never been a problem operationally.

In the interest of comparing apples with apples I would be grateful to
know the following about your Plex related install:

  • Your PC operating system:

  • Your installed version of PLEX:

  • Your DVR (tuner) device:

  • XMLTV guide:

Many thanks for your help and suggestions, much appreciated.

regards,

Robert M

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I’m on Ubuntu 18.04, 1.16.5 (alpha), HDHomeRun Connect Duo, IceTV. However, aside from the PMS version, I’ve had the same setup for a few years now :smiley:

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Interesting!

I guess the only significant difference is your Linux install!

Thanks again,

Cheers

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I also have macOS and Windows (for testing purposes), and they work exactly the same for me :man_shrugging:

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