Plex randomly going offline. Please help!

umamaheshwarreddy · December 10, 2021, 9:24pm

Server Version#: 1.25.1.5286
Player Version#: 8.25.1.28703

My Plex server running on Ubuntu 20.04 randomly goes offline for a few minutes and comes back on its own. I usually watch content on a FireCube at home, both PMS and FireCube are connected to router via LAN cables.

When it goes offline, Plex app in FireeCube says something like “No media available, add some content to the server or contact administrator”. Logs attached (Verbose logging turned off). Please help!
plex log.zip (981.2 KB)

geniosity · December 10, 2021, 9:32pm

Yup, same thing happening to me. But it’s also maxing out the CPU usage. My version is the beta (I think) 1.25.2.5319

I posted about the CPU here, but the results are the same, it dies then comes back after a few minutes:
[https://www.reddit.com/r/PleX/comments/rdhqbi/need_assistance_debugging_100_cpu_usage/](Reddit discussion I started)

umamaheshwarreddy · December 10, 2021, 9:44pm

Mine has an Intel Xeon E3-1230 v3 CPU and it doesn’t even reach 15% when server goes offline. Same with RAM too.

geniosity · December 11, 2021, 9:47am

Looks like the CPU issue and the crashing issue might be separate, because it goes down for me even when it’s on about 15% like yours.

umamaheshwarreddy · December 22, 2021, 5:48am

@BigWheel @ChuckPa Can someone please help???

I noticed another crash today and was able to retrieve the crash dump file along with server logs. Logs show these CRITICAL errors:

2021-12-21 23:20:48,160 (7fa5902cfb38) :  CRITICAL (bundleservice:141) - Exception adding bundle: WebClient.bundle (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 131, in update_bundles
    Log('Found duplicate identifier at %s for bundled plugin (%s), ignoring duplicate plugin.' % (path, bundle.identifier))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 18, in __init__
    self.load_plist()
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 22, in load_plist
    plist = Plist.ObjectFromString(Core.storage.load(Core.storage.join_path(self.path, "Contents", "Info.plist")))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 32, in ObjectFromString
    check_size(string, max_size)
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 22, in check_size
    if len(data) > max_size:
TypeError: object of type 'NoneType' has no len()

2021-12-21 23:20:48,176 (7fa58fc90b38) :  CRITICAL (storage:60) - Exception reading file /usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/WebClient.bundle/Contents/Info.plist (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/storage.py", line 55, in load
    f = open(filename, mode)
IOError: [Errno 2] No such file or directory: '/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/WebClient.bundle/Contents/Info.plist'

2021-12-21 23:20:48,177 (7fa58fc90b38) :  CRITICAL (bundleservice:141) - Exception adding bundle: WebClient.bundle (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 131, in update_bundles
    Log('Found duplicate identifier at %s for bundled plugin (%s), ignoring duplicate plugin.' % (path, bundle.identifier))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 18, in __init__
    self.load_plist()
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 22, in load_plist
    plist = Plist.ObjectFromString(Core.storage.load(Core.storage.join_path(self.path, "Contents", "Info.plist")))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 32, in ObjectFromString
    check_size(string, max_size)
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 22, in check_size
    if len(data) > max_size:
TypeError: object of type 'NoneType' has no len()

2021-12-21 23:20:48,192 (7fa590289b38) :  CRITICAL (storage:60) - Exception reading file /usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/WebClient.bundle/Contents/Info.plist (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/storage.py", line 55, in load
    f = open(filename, mode)
IOError: [Errno 2] No such file or directory: '/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/WebClient.bundle/Contents/Info.plist'

2021-12-21 23:20:48,193 (7fa590289b38) :  CRITICAL (bundleservice:141) - Exception adding bundle: WebClient.bundle (most recent call last):
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 131, in update_bundles
    Log('Found duplicate identifier at %s for bundled plugin (%s), ignoring duplicate plugin.' % (path, bundle.identifier))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 18, in __init__
    self.load_plist()
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/System.bundle/Contents/Code/bundleservice.py", line 22, in load_plist
    plist = Plist.ObjectFromString(Core.storage.load(Core.storage.join_path(self.path, "Contents", "Info.plist")))
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 32, in ObjectFromString
    check_size(string, max_size)
  File "/usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 22, in check_size
    if len(data) > max_size:
TypeError: object of type 'NoneType' has no len()

plex logs with crash dump.zip (216.8 KB)

ChuckPa · December 22, 2021, 6:25am

Need the WHOLE logs ZIP file for this.
There is insufficient information here.

umamaheshwarreddy · December 22, 2021, 3:01pm

Whole logs from yesterday right after crash :
Plex Media Server Logs_2021-12-22_00-14-40.zip (1.4 MB)

Logs extracted right now, just in case if needed:
Plex Media Server Logs_2021-12-22_10-00-33.zip (1.9 MB)

umamaheshwarreddy · December 28, 2021, 5:16pm

@ChuckPa log files attached. Can you please take a look?

umamaheshwarreddy · January 4, 2022, 7:52pm

I talked to one of my friends to see when plex is crashing and here’s what I found: Plex is crashing when someone is trying to play some movie/episode on a mobile device and Plex has to transcode the video.

So, I tried to do the same to see if Plex crashes. Disconnected from WiFi and using Cellular Data. DirectPlay is working fine, but when I try to transcode something by manually setting quality to ‘720p 2 Mbps’, Plex crashed! Changed it to different quality settings and all of them crashed except DirectPlay. Turned Wifi on to test it on local network (same as Plex), same result… DirectPlay works, Transcoding causes a crash.

Please help!

Plex Logs and Crash Dump.zip (2.3 MB)

ChuckPa · January 4, 2022, 9:18pm

Just now saw this. Sorry for the delay. Will start going through the logs.

ChuckPa · January 4, 2022, 9:20pm

Do you realize you are running Plex Relay ? You can turn that offf.

Seeing an Android FireCube trying to playback files and having a heck of a time…

Want to make certain, knowing it’s a new device… it’s getting all its updates?

(I just got a FireTV Max and it’s constantly updating)

ChuckPa · January 4, 2022, 9:26pm

You do have ONE THING which is driving me batty.

WTH is this?

Dec 21, 2021 23:43:37.167 [0x7ffbc7b27b38] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG - Detected primary interface: 10.0.10.181
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG - Network interfaces:
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 1 lo (127.0.0.1) (loopback: 1)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 3 eno1 (10.0.10.181) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 5 br-e397affe1bbf (172.19.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 6 br-e6012434f781 (172.27.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 7 br-e916f64caafa (172.23.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 8 docker0 (172.17.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 9 br-4123d45e8b01 (172.21.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 10 br-cd9c51c1a3f2 (172.24.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 11 br-7550bcfe37f9 (172.31.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 12 br-9f93a8f557f3 (172.20.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 13 br-0df5ab8fa7d6 (172.22.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 14 br-1014f7bac379 (172.18.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 15 br-2af7c145cca9 (172.25.0.1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 1 lo (::1) (loopback: 1)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 3 eno1 (2601:249:c000:fce0:201:29ff:fe62:8153) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 3 eno1 (fe80::201:29ff:fe62:8153%eno1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 5 br-e397affe1bbf (fe80::42:25ff:fec4:8072%br-e397affe1bbf) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 8 docker0 (fe80::42:a9ff:fe8a:4a3%docker0) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 9 br-4123d45e8b01 (fe80::42:5dff:fe24:ed8b%br-4123d45e8b01) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 10 br-cd9c51c1a3f2 (fe80::42:b0ff:feb2:6489%br-cd9c51c1a3f2) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 11 br-7550bcfe37f9 (fe80::42:74ff:fef4:6b35%br-7550bcfe37f9) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 12 br-9f93a8f557f3 (fe80::42:26ff:fe1d:3c98%br-9f93a8f557f3) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 13 br-0df5ab8fa7d6 (fe80::42:61ff:fe9d:583c%br-0df5ab8fa7d6) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 14 br-1014f7bac379 (fe80::42:96ff:fe14:68e%br-1014f7bac379) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 15 br-2af7c145cca9 (fe80::42:21ff:fee1:7ff3%br-2af7c145cca9) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 17 vethbe3f2c3 (fe80::884:5aff:fed3:65b%vethbe3f2c3) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 19 veth5f68943 (fe80::8404:84ff:fefa:3512%veth5f68943) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 21 vethb43365a (fe80::1c07:caff:fe10:ecf0%vethb43365a) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 23 vethabd23c4 (fe80::40ae:15ff:fe4e:f61d%vethabd23c4) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 25 veth0d2cdad (fe80::47a:57ff:fe43:f0de%veth0d2cdad) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 27 veth83f919e (fe80::70fc:33ff:fef3:c78a%veth83f919e) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 29 veth8d39ac1 (fe80::94ed:6dff:fe41:2a50%veth8d39ac1) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 31 vethb9f2199 (fe80::8459:1fff:fe26:619d%vethb9f2199) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 33 vethf708f95 (fe80::f053:1eff:fec8:30e%vethf708f95) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 35 vetha8efccc (fe80::4ca8:ceff:fe74:cc0b%vetha8efccc) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 37 veth7dc9d8f (fe80::a4da:e5ff:fe24:46d%veth7dc9d8f) (loopback: 0)
Dec 21, 2021 23:43:37.168 [0x7ffbcd59cb58] DEBUG -  * 39 veth34b683c (fe80::1c1f:a6ff:fea0:98c6%veth34b683c) (loopback: 0)
Dec 21, 2021 23:43:37.169 [0x7ffbcd59cb58] DEBUG - Creating NetworkServices singleton.
Dec 21, 2021 23:43:37.169 [0x7ffbcd59cb58] DEBUG - NetworkService: Creating new service.
Dec 21, 2021 23:43:37.169 [0x7ffbcd59cb58] DEBUG - NetworkService: Got notification of changed network (firs

I think I know what it is but would like confirmation please and what runs where.

umamaheshwarreddy · January 4, 2022, 9:33pm

I can disable Relay (Disabled!), I think I turned it on when these problems started.

I use FireCube in my home, mostly has some TV Show running all day on it during WFH .

It has all updates installed!

umamaheshwarreddy · January 4, 2022, 9:36pm

All those are my docker container networks. Mostly stuff like Radarr, Sonarr, etc., with VPN.

No 3 eno1 is the actual network adapter.

ChuckPa · January 4, 2022, 9:51pm

Just as a FYI,

Setup LXD on that bridge adapter
Create one LXC (ubuntu 20.04)
Put all your media apps in the LXC. (and your VPN if you want)

(They are all in the same namespace / host as each other, easier to admin, and much less host resource intensive.)

In looking at the logs, they’re probably too old to remember what was playing.

What are the conditions when Plex crashes? I see several where the FireCube disconnects and Plex is fine.

umamaheshwarreddy · January 4, 2022, 9:58pm

I never had problems on FireCube. See the latest attached logs and look for “SM-G998U”, those logs were taken right after the crash while trying to transcode a movie named “Shakuntala Devi”

ChuckPa · January 4, 2022, 10:06pm

Well that’s interesting. ( I hadn’t gotten that far into your logs)

HEVC content to play

Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Selected protocol hls; container: mpegts
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: analyzing media item 47427
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): Direct Play is disabled
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): media must be transcoded in order to use the hls protocol
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): no direct play video profile exists for http/mkv/hevc
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): no direct play video profile exists for http/mkv/hevc/eac3
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): Direct Streaming is disabled, so video stream will be transcoded
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Shakuntala Devi (2020): no remuxable profile found, so video stream will be transcoded
Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: testing h264_nvenc (encoder)

GPU / GPU-drivers not compatible

Jan 04, 2022 14:11:22.212 [0x7f8ab34e4b38] DEBUG - [Transcode] [FFMPEG] - Loaded sym: cuWaitExternalSemaphoresAsync
Jan 04, 2022 14:11:22.266 [0x7f8ab55a6b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (13 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:22.267 [0x7f8ab7eafb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /statistics/bandwidth?timespan=6 (13 live) TLS GZIP 1ms 1429 bytes (pipelined: 49)
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] ERROR - [Transcode] [FFMPEG] - cu->cuInit(0) failed
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] ERROR - [Transcode] [FFMPEG] -  -> CUDA_ERROR_COMPAT_NOT_SUPPORTED_ON_DEVICE: forward compatibility was attempted on non supported HW
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] ERROR - [Transcode] [FFMPEG] - 
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] DEBUG - [Transcode] Could not create hardware context for h264_nvenc
Jan 04, 2022 14:11:22.377 [0x7f8ab34e4b38] DEBUG - [Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: testing hevc (decoder) with hwdevice vaapi
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: hardware transcoding: testing API vaapi
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] ERROR - [Transcode] [FFMPEG] - libva: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] ERROR - [Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: I/O error
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Could not create hardware context for hevc
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: testing hevc (decoder) with hwdevice nvdec
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] Codecs: hardware transcoding: testing API nvdec
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] [FFMPEG] - Loaded lib: libcuda.so.1
Jan 04, 2022 14:11:22.378 [0x7f8ab34e4b38] DEBUG - [Transcode] [FFMPEG] - Loaded sym: cuInit

Which card is this?

umamaheshwarreddy · January 4, 2022, 10:27pm

GPU is EVGA GTX 660, it doesn’t support HEVC. HEVC fallback to CPU for transcoding.

ChuckPa · January 4, 2022, 10:42pm

Thank you. That matches what I see.

Jan 04, 2022 14:11:23.366 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] [Universal] Using local file path instead of URL: /media/external2/Media/movies/Hindi/Shakuntala Devi (2020)/Shakuntala.Devi.2020.1080p.AMZN.WEB-DL.DD+5.1.H.265-Telly/Shakuntala.Devi.2020.1080p.AMZN.WEB-DL.DD5.1.H265.mkv
Jan 04, 2022 14:11:23.366 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] TPU: hardware transcoding: final decoder: , final encoder: 
Jan 04, 2022 14:11:23.366 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android/JobRunner] Job running: EAE_ROOT='/tmp/pms-61c171e3-a3e3-4dc7-93a4-9d51da862319/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/fb9eae3-4185-linux-x86_64/' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'hevc' '-codec:1' 'eac3_eae' '-eae_prefix:1' '3a079b2976cd0dde-com-plexapp-android_' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/media/external2/Media/movies/Hindi/Shakuntala Devi (2020)/Shakuntala.Devi.2020.1080p.AMZN.WEB-DL.DD+5.1.H.265-Telly/Shakuntala.Devi.2020.1080p.AMZN.WEB-DL.DD5.1.H265.mkv' '-filter_complex' '[0:0]scale=w=1920:h=816:force_divisible_by=4[0];[0]format=pix_fmts=yuv420p|nv12[1]' '-map' '[1]' '-codec:0' 'libx264' '-crf:0' '16' '-maxrate:0' '14121k' '-bufsize:0' '28242k' '-r:0' '24' '-preset:0' 'veryfast' '-x264opts:0' 'subme=2:me_range=4:rc_lookahead=10:me=hex:8x8dct=1' '-force_key_frames:0' 'expr:gte(t,n_forced*3)' '-filter_complex' '[0:1] aresample=async=1:ocl='\''5.1'\'':rematrix_maxval=0.000000dB:osr=48000[2]' '-map' '[2]' '-metadata:s:1' 'language=hin' '-codec:1' 'libopus' '-b:1' '774k' '-segment_format' 'mpegts' '-f' 'ssegment' '-individual_header_trailer' '0' '-segment_time' '3' '-segment_start_number' '0' '-segment_copyts' '1' '-segment_time_delta' '0.0625' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/manifest?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-segment_list_unfinished' '1' '-max_delay' '5000000' '-avoid_negative_ts' 'disabled' '-map_metadata' '-1' '-map_chapters' '-1' 'media-%05d.ts' '-map' '0:2' '-metadata:s:0' 'language=eng' '-codec:0' 'copy' '-f' 'segment' '-segment_format' 'matroska' '-segment_time' '1' '-segment_header_filename' 'sub-header' '-segment_start_number' '0' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/manifest?stream=subtitles&X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-segment_list_unfinished' '1' '-fflags' '+flush_packets' 'sub-chunk-%05d' '-start_at_zero' '-copyts' '-vsync' 'cfr' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress'
Jan 04, 2022 14:11:23.366 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android/JobRunner] Jobs: Starting child process with pid 2044569
Jan 04, 2022 14:11:23.369 [0x7f8ab55a6b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=startup (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.369 [0x7f8ab7e8cb38] DEBUG - Completed: [127.0.0.1:51712] 204 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=startup (17 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Jan 04, 2022 14:11:23.371 [0x7f8ab34e4b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=startup (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.371 [0x7f8ab7eafb38] DEBUG - Completed: [127.0.0.1:51712] 204 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=startup (17 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Jan 04, 2022 14:11:23.371 [0x7f8ab55a6b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=opening (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.372 [0x7f8ab7eafb38] DEBUG - Completed: [127.0.0.1:51712] 204 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=opening (17 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Jan 04, 2022 14:11:23.372 [0x7f8ab34e4b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=opened (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.373 [0x7f8ab7e8cb38] DEBUG - Completed: [127.0.0.1:51712] 204 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?status=opened (17 live) 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Jan 04, 2022 14:11:23.373 [0x7f8ab55a6b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/stream?index=0&id=0&codec=hevc&type=video (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.373 [0x7f8ab7e8cb38] DEBUG - Completed: [127.0.0.1:51712] 200 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/stream?index=0&id=0&codec=hevc&type=video (17 live) 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Jan 04, 2022 14:11:23.373 [0x7f8ab34e4b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/stream?index=1&id=0&codec=eac3&type=audio (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.373 [0x7f8ab7e8cb38] DEBUG - Completed: [127.0.0.1:51712] 200 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/stream?index=1&id=0&codec=eac3&type=audio (17 live) 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Jan 04, 2022 14:11:23.375 [0x7f8ab55a6b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main&width=1920&height=816&interlaced=0&sar=799:800&level=120&frameRate=24.000&disp_default=1 (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.375 [0x7f8ab7eafb38] DEBUG - Completed: [127.0.0.1:51712] 200 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main&width=1920&height=816&interlaced=0&sar=799:800&level=120&frameRate=24.000&disp_default=1 (17 live) 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Jan 04, 2022 14:11:23.376 [0x7f8ab34e4b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=hin&channels=6&layout=5.1%28side%29&sampleRate=48000 (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.376 [0x7f8ab7eafb38] DEBUG - Completed: [127.0.0.1:51712] 200 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=1&id=0&codec=eac3&type=audio&language=hin&channels=6&layout=5.1%28side%29&sampleRate=48000 (17 live) 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Jan 04, 2022 14:11:23.376 [0x7f8ab55a6b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.376 [0x7f8ab7eafb38] DEBUG - Completed: [127.0.0.1:51712] 200 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (17 live) 0ms 195 bytes (pipelined: 9) (range: bytes=0-) 
Jan 04, 2022 14:11:23.377 [0x7f8ab34e4b38] DEBUG - Request: [127.0.0.1:51712 (Loopback)] PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?duration=7620.768000 (17 live) Signed-in Token (umamaheshwarreddy) (range: bytes=0-) 
Jan 04, 2022 14:11:23.377 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Started session successfully: 3a079b2976cd0dde-com-plexapp-android
Jan 04, 2022 14:11:23.377 [0x7f8ab7e8cb38] DEBUG - Completed: [127.0.0.1:51712] 204 PUT /video/:/transcode/session/3a079b2976cd0dde-com-plexapp-android/b61e8ed1-f466-4cae-8b40-ec10772f0820/progress?duration=7620.768000 (17 live) 0ms 203 bytes (pipelined: 10) (range: bytes=0-) 
Jan 04, 2022 14:11:23.377 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] HLS: Building an M3U8 for 7621 total seconds with 3 seconds/segment, target duration of 3.
Jan 04, 2022 14:11:23.404 [0x7f8ab55a6b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /status/sessions (17 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:23.404 [0x7f8ab55a6b38] DEBUG - [Now] Adding 1 sessions.
Jan 04, 2022 14:11:23.405 [0x7f8ab7eafb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /status/sessions (17 live) TLS GZIP 0ms 3045 bytes (pipelined: 51)
Jan 04, 2022 14:11:23.535 [0x7f8ab34e4b38] DEBUG - [Transcode] Transcoder: session 3a079b2976cd0dde-com-plexapp-android indicated fallback to software decoding
Jan 04, 2022 14:11:23.557 [0x7f8ab7e8cb38] DEBUG - Completed: [107.127.10.19:28921] 200 GET /video/:/transcode/universal/session/3a079b2976cd0dde-com-plexapp-android/base/index.m3u8 (17 live) TLS 191ms 68919 bytes (pipelined: 1)
Jan 04, 2022 14:11:23.620 [0x7f8ab3756b38] DEBUG - [Transcode] Transcoder segment range: 0 - 0 (-1)
Jan 04, 2022 14:11:23.620 [0x7f8ab352ab38] DEBUG - Content-Length is -1 (of total: -1).
Jan 04, 2022 14:11:23.622 [0x7f8ab33d0b38] DEBUG - [TranscodeOutputStream] Input processing thread started at offset 0 for -1 bytes.
Jan 04, 2022 14:11:23.622 [0x7f8ab33d0b38] DEBUG - [TranscodeOutputStream] Changed instance plex-transcode-3a079b2976cd0dde-com-plexapp-android-b61e8ed1-f466-4cae-8b40-ec10772f0820 which had to -1; was at chunk -1 with offset -1.000000 now at chunk -1
Jan 04, 2022 14:11:24.028 [0x7f8ab55a6b38] DEBUG - [Transcode] Transcoder segment range: 0 - 0 (0)
Jan 04, 2022 14:11:24.029 [0x7f8ab34e4b38] DEBUG - [Transcode] Transcoder segment range: 0 - 1 (0)
Jan 04, 2022 14:11:24.055 [0x7f8ab352ab38] DEBUG - Request: [107.127.10.19:28922 (WAN)] GET /video/:/transcode/universal/session/3a079b2976cd0dde-com-plexapp-android/base/00000.ts (18 live) TLS Signed-in
Jan 04, 2022 14:11:24.055 [0x7f8ab352ab38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Asked for segment 0 from session.
Jan 04, 2022 14:11:24.055 [0x7f8ab352ab38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Returning segment 0 from session
Jan 04, 2022 14:11:24.055 [0x7f8ab3507b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Streaming Resource: Estimated bandwidth for 3a079b2976cd0dde-com-plexapp-android to be 0kbps over 0.00s
Jan 04, 2022 14:11:24.055 [0x7f8ab352ab38] DEBUG - Content-Length of /srv/plex/transcode/Transcode/Sessions/plex-transcode-3a079b2976cd0dde-com-plexapp-android-b61e8ed1-f466-4cae-8b40-ec10772f0820/media-00000.ts is 461540 (of total: 461540).
Jan 04, 2022 14:11:24.276 [0x7f8ab55a6b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (18 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:24.281 [0x7f8ab7eafb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /statistics/bandwidth?timespan=6 (18 live) TLS GZIP 9ms 1470 bytes (pipelined: 52)
Jan 04, 2022 14:11:24.465 [0x7f8ab34e4b38] DEBUG - [Transcode] Transcoder segment range: 0 - 1 (1)
Jan 04, 2022 14:11:24.465 [0x7f8ab3756b38] DEBUG - [Transcode] Transcoder segment range: 0 - 2 (1)
Jan 04, 2022 14:11:24.544 [0x7f8ab349eb38] DEBUG - [Transcode] Streaming Resource: Estimated bandwidth for 3a079b2976cd0dde-com-plexapp-android to be 0kbps over 0.49s
Jan 04, 2022 14:11:24.881 [0x7f8ab34e4b38] DEBUG - [Transcode] Transcoder segment range: 0 - 3 (2)
Jan 04, 2022 14:11:24.881 [0x7f8ab55a6b38] DEBUG - [Transcode] Transcoder segment range: 0 - 3 (2)
Jan 04, 2022 14:11:25.011 [0x7f8ab3756b38] DEBUG - Request: [107.127.10.19:28923 (WAN)] GET /video/:/transcode/universal/session/3a079b2976cd0dde-com-plexapp-android/base/00001.ts (19 live) TLS Signed-in
Jan 04, 2022 14:11:25.011 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Asked for segment 1 from session.
Jan 04, 2022 14:11:25.011 [0x7f8ab3756b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Returning segment 1 from session
Jan 04, 2022 14:11:25.011 [0x7f8ab3756b38] DEBUG - Content-Length of /srv/plex/transcode/Transcode/Sessions/plex-transcode-3a079b2976cd0dde-com-plexapp-android-b61e8ed1-f466-4cae-8b40-ec10772f0820/media-00001.ts is 565692 (of total: 565692).
Jan 04, 2022 14:11:25.011 [0x7f8ab36b4b38] DEBUG - [Transcode/3a079b2976cd0dde-com-plexapp-android] Streaming Resource: Estimated bandwidth for 3a079b2976cd0dde-com-plexapp-android to be 1727kbps over 0.96s
Jan 04, 2022 14:11:25.272 [0x7f8ab34e4b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (19 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:25.274 [0x7f8ab7e8cb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /statistics/bandwidth?timespan=6 (19 live) TLS GZIP 2ms 1494 bytes (pipelined: 53)
Jan 04, 2022 14:11:25.637 [0x7f8ab7e8cb38] DEBUG - Completed: [107.127.10.19:28922] 200 GET /video/:/transcode/universal/session/3a079b2976cd0dde-com-plexapp-android/base/00000.ts (19 live) TLS 1582ms 461540 bytes (pipelined: 1)
Jan 04, 2022 14:11:25.637 [0x7f8ab7e8cb38] DEBUG - Removed transcode data consumer, active count 3 => 2
Jan 04, 2022 14:11:25.726 [0x7f8ab3756b38] DEBUG - [Transcode] Transcoder segment range: 0 - 3 (3)
Jan 04, 2022 14:11:25.726 [0x7f8ab352ab38] DEBUG - [Transcode] Transcoder segment range: 0 - 4 (3)
Jan 04, 2022 14:11:26.215 [0x7f8ab55a6b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /statistics/resources?timespan=6 (17 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:26.217 [0x7f8ab7e8cb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /statistics/resources?timespan=6 (17 live) TLS GZIP 2ms 922 bytes (pipelined: 54)
Jan 04, 2022 14:11:26.250 [0x7f8ab7eafb38] DEBUG - Completed: [107.127.10.19:28923] 200 GET /video/:/transcode/universal/session/3a079b2976cd0dde-com-plexapp-android/base/00001.ts (17 live) TLS 1239ms 565692 bytes (pipelined: 1)
Jan 04, 2022 14:11:26.250 [0x7f8ab7eafb38] DEBUG - Removed transcode data consumer, active count 2 => 1
Jan 04, 2022 14:11:26.276 [0x7f8ab3756b38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (17 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:26.279 [0x7f8ab7e8cb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /statistics/bandwidth?timespan=6 (17 live) TLS GZIP 2ms 1517 bytes (pipelined: 55)
Jan 04, 2022 14:11:26.420 [0x7f8ab352ab38] DEBUG - Request: [10.0.10.142:49309 (Allowed Network (Subnet))] GET /status/sessions (17 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:26.420 [0x7f8ab352ab38] DEBUG - [Now] Adding 1 sessions.
Jan 04, 2022 14:11:26.421 [0x7f8ab7e8cb38] DEBUG - Completed: [10.0.10.142:49309] 200 GET /status/sessions (17 live) TLS GZIP 1ms 3104 bytes (pipelined: 56)
Jan 04, 2022 14:11:26.438 [0x7f8ab34e4b38] DEBUG - [Transcode] Transcoder segment range: 0 - 4 (4)
Jan 04, 2022 14:11:26.438 [0x7f8ab55a6b38] DEBUG - [Transcode] Transcoder segment range: 0 - 5 (4)
Jan 04, 2022 14:11:26.545 [0x7f8ab349eb38] DEBUG - [Transcode] Streaming Resource: Estimated bandwidth for 3a079b2976cd0dde-com-plexapp-android to be 3744kbps over 2.49s
Jan 04, 2022 14:11:26.678 [0x7f8ab352ab38] DEBUG - Request: [107.127.10.19:46009 (WAN)] GET /library/metadata/6720?checkFiles=1&includeChapters=1 (15 live) TLS GZIP Signed-in Token (umamaheshwarreddy)
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - We're going to try to auto-select an audio stream for account 1.
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - Selecting best audio stream for part ID 56026 (autoselect: 1 language: en)
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - We're going to try to auto-select a subtitle.
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - Selected a foreign audio track: hi
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - Subtitles: Found a candidate subtitle language [en] for a foreign film
Jan 04, 2022 14:11:26.689 [0x7f8ab352ab38] DEBUG - Audio Stream: 142168, Subtitle Stream: 142169
Jan 04, 2022 14:11:26.691 [0x7f8ab7eafb38] DEBUG - Completed: [107.127.10.19:46009] 200 GET /library/metadata/6720?checkFiles=1&includeChapters=1 (15 live) TLS GZIP 12ms 2689 bytes (pipelined: 10)
Jan 04, 2022 14:11:26.841 [0x7f8ab34e4b38] DEBUG - Request: [107.127.10.19:46009 (WAN)] GET /video/:/transcode/universal/decision?advancedSubtitles=text&audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=0&directStreamAudio=0&fastSeek=1&hasMDE=1&location=cellular&maxVideoBitrate=2000&mediaBufferSize=74944&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F6720&protocol=*&session=3a079b2976cd0dde-com-plexapp-android&subtitles=embedded&subtitleSize=100&videoBitrate=2000&videoQuality=60&videoResolution=3840x2160 (14 live) TLS GZIP Signed-in Token (umamaheshwarreddy)

I see it send those first 5 blocks then the player stops asking.

Since the transcoder doesn’t report the failure, I suspect the transcoder is what’s crashing.

PMS itself isn’t. (which was one of my questions).

Are there any specific cases which can transcode successfully ?

umamaheshwarreddy · January 4, 2022, 10:56pm

Check this log, I was able to transcode the same movie while playing on Chrome on a laptop.

Plex Media Server Logs_2022-01-04_17-54-45.zip (3.8 MB)

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Plex Media Server Crash Plex Media Server server-linux , android-tv , ios-legacy , plex-web	43	674	March 6, 2022
Plex Server Transcoder causing entire server to crash Desktops & Laptops server-linux	17	230	August 16, 2022
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Plex randomly going offline. Please help!

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