Plex 'Relay' doesn't seem to be working (behind hotel wifi...)

General Discussions
1

I’m running Plex server on my Macbook and have an Amazon Fire TV Stick plugged into my hotel room TV but the Fire Stick can’t see my Plex server because they’re both on damned hotel wifi. Plex app tells me to use the ‘relay’ fuctionality but I can’t find any way to turn this on in Plex server settings. Most guides say it should just ‘turn on’ automatically but it doesn’t.

Anybody got any ideas???

2

Relay is only possible if you have remote access enabled. It engages when regular remote access fails.

3

Ok but I do have remote access enabled?? But it says “Not available outside your network
Your server is signed in to Plex, but is not reachable from outside your network” and “You currently have Remote Access enabled through a manually-specified port.”

Is that because my server is also on this blasted hotel wifi? I thought as long as both devices can connect to the internet then this ‘relay’ system should take care of the rest??

4

Oh wait - I unticked the "Manually specify public port " box and it seems to have connected via relay now…?! Odd that that would’ve been turned on… But oh well, here’s hoping it actually connects (it’s still ‘talking to server’ right now…)

5

nope - “unable to play media”.

Siiiiiigh.

6

I’m guessing that the sever has to have remote access working, as I can’t see any setting where you would specify a relay server for it to connect to.

You’re (probably) not going to get that working, as you have no way of forwarding the port from the hotel’s internet connection down to your server.

Also, some Wi-Fi systems block access between the devices connected, which could stop you connecting from the TV stick to your server. Which is why I use a HooToo TripMate.

Cheers.

7

You could maybe make an adhoc connection with Wifi of MacBook, taking hotel wifi out of equation. I have not tried that in quite some time but might work.

8

@BigWheel said:
You could maybe make an adhoc connection with Wifi of MacBook, taking hotel wifi out of equation. I have not tried that in quite some time but might work.

Hmm yeah but then I’d have to have a wired network connection to the MacBook as well, wouldn’t I? Like internet in via ethernet and then share that connection via wifi?

9

@EddieA said:
I’m guessing that the sever has to have remote access working, as I can’t see any setting where you would specify a relay server for it to connect to.

You’re (probably) not going to get that working, as you have no way of forwarding the port from the hotel’s internet connection down to your server.

Also, some Wi-Fi systems block access between the devices connected, which could stop you connecting from the TV stick to your server. Which is why I use a HooToo TripMate.

Cheers.

I sadly think you’re right. I do have a travel router but annoyingly didn’t bring it this time :frowning: