Plex Relay works - so why does PMS still claim to be "not accessible outside your network"

[certuna]

Server Version#: 1.16.3.1402

My PMS is behind CGNAT, so Plex can only be accessed through Plex Relay - which works like a charm.

But then why do the PMS settings still show the red exclamation mark and the message “Not accessible outside your network”? This is pretty confusing to users, Plex should probably show an orange indicator or something “Indirectly accessible through Plex Relay”.

[NewPlaza]

More ideas, more coding… Maybe in time the dev’s will fine tune messages/notifications.

[Coxeroni]

Strictly speaking it IS not accessible, at least not directly. Relay is a work-around and not satisfactory for most people due to the bandwidth limit.

[NewPlaza]

@Coxeroni

Strictly speaking it IS not accessible,

Semantics…

My Android Plex app returns me this message "Playback has stopped because the connection to the Plex Media Server has lost." How to resolve this?

Just for clarification, the message about disconnecting pops up, but the video plays fine under the message. For better understanding, I have recorded a video of that behavior. https://drive.google.com/open?id=1–yWhWXHdcrw6WHdYdCo7YwbBzSSQcSo All the devices are running the Android 9. The plex app used to work fine even with the same media files, until probably earlier last week. (Not sure if it is related to some update of the Plex server or the client itself).

…but you’re right…
Actually no. Strictly speaking in the world of binary (yes/no), it IS accessible.

[certuna]

Relay isn’t a workaround, it’s a feature. How ever will people behind CG-NAT (i.e. the steadily increasing tens of millions of households with a DS-Lite ISP or a 4G router) run a Plex server?

Personally I’m mostly using Plex (wih Pass) for music so I don’t really care if my connection is direct or relayed, but I guess for people who are streaming 4k or running commercial the 2 Mbit might be limiting.

[NewPlaza]

@certuna

but I guess for people who are streaming 4k or running commercial

And for those who want to monitor who(via IP) is connecting. With relay, the IP always shows as 192.x…

[certuna]

Wait doesnt Plex log usernames too?

[NewPlaza]

@certuna

Wait doesnt Plex log usernames too

Plex… Yep… But that don’t help when friendA gives out their login credentials to someone. All I see is friendA streaming something. What I don’t see is them streaming from the moon.