Plex Remote Quality Stuck At 720p 2Mbps

[OttoKerner]

@kylemi10

I have it saying remote access not available at times

That’s an alarm sign. It means that you are limited to the bandwidth of a Relay connection, which is 2 mbps max.

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…