Server Version#: latest
Player Version#: latest
I have turned my internet steaming to maximum but it still outputting to the lowest quality on all my devices 480x270@0.7mbps. Transcode reason: not enough bandwidth for direct play of this item. Required bandwidth is 5077kbps and only 720kbps is available. This makes me wonder, I can connect to steam link at 1080p but Plex I cannot get a decent video output. Is this a limitation of the app?
What do you mean? I need to subscribe to Plex pass?
Plex Documentation
→ Remote Access
→ Troubleshooting Remote Access
Plex Forums → Tips, Tricks & How-Tos
→ The Basics of Remote Access Troubleshooting
If remote access is not working, Plex will fall back to Plex Relay, where the stream is tunneled through servers at Plex and limited to 1 Mbps (2 Mbps w/ a Plex Pass).
You can monitor playback via Plex Dashboard → Now Playing. If the connection is Indirect (versus Local or Remote), then it is using Plex Relay.
See the documents linked above for details on configuring and troubleshooting remote access.
So I paid for Plex Pass and quality increase but it’s still not the max quality. Does this mean I’m using relay? So I really need to learn how to use port forwarding?
Monitor a remote stream in the dashboard. Toggle the button to expand the view.
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