Plex restarts new Google TV Chromecast

Plex Players Streaming Devices
289

I can confirm that this works on the Google TV Chromecast using the Beta version

291

I am seeing a this bug appear in a different way besides during autoplay for a next TV Show.

If a movie is split into 2 parts (1 movie 2 files) and both parts are HEVC, Chromecast w/ Google TV will crash when the second file starts playing.

292

i am so happy with this beta so far, i was about to give up on this completely, and this so far at least has completely fixed the problem.

follow-up note
i would like to see the loud audio pop while switching between episodes to go away once this version comes out of beta.

1 Like
293

I followed the steps for fetching the logs, but Iā€™m not sure if I should be posting the whole thing. Itā€™s quite long. Should I message it to you? Iā€™m also dealing with this problem on the Onn 4K box using the latest beta version.

1 Like
295

Nope, installed the beta on my Chromecast w/ Google TV.
Still get the error on playback of recorded live TV shows.

This is so frustrating and as a Plex pass member itā€™s annoying to have so many issues with this and the constant app restarts as well.

296

If it can be useful, I noticed that crashes occur on h265 videos that have a non-multiple frame size of 16.

297

I see this is in todayā€™s Beta release. Thank you! Iā€™ll try it out later on my device.

  • Player: disable tunnelling support for MediaCodecs on all devices.
298

Weā€™ve found a few other related issues and decided we should disable tunnelling for all devices, it should solve similar issues across multiple devices. :grinning:

2 Likes
299

disable tunnelling? does that mean devices within the network can talk directly to the ip address again?

for example. if i goto the https://ipAddress:32400 in chrome then try to cast it forces me to plex.tv first

300

Nope sorry for the confusion, tunnelling in this case is a more optimised way of decoding and rendering, it allows the decoder to output itā€™s data directly to the renderer rather than coming back into Java and then moving to the renderer on the GPU.

Iā€™m unsure on the specifics on why that happens, but I would imagine itā€™s down to securing our connection to Chromecast which we canā€™t fully do from a local IP.

301

This issue still arises very rarely. Iā€™ve had it occur again when an episode has finished and the upcoming episode is displayed (I donā€™t have auto-continue enabled) and I select to play it.

Also, I was absolutely serious about refunds.

1 Like
302

Iā€™m on CCwGTV 8.27.0.29675 (d0572d13) and playing 4k HDR with x265 starts off as direct play, freezes, and then converts to 4k SDR with x264.

Was the fix in the beta supposed to help with this, or is it a separate issue?

FWIW if I cast from my Android device to the CCwGTV it plays fine.

303

Guys itā€™s finally fixed!!! Make sure you get the latest Android tv os update.

304

While this did fix the crashing, there are still many issues with x265 content on the CCWGTV.

Attempting to skip ahead or go back in the last few minutes causes a black screen with no audio, however the progress bar continues as normal.

Attempting to go back 10 seconds only goes back a few seconds, attempting to go back another 10 seconds will return to the same point. The only way to go back more than a few seconds is to go back 20 seconds.

Sometimes attempting to go forward or back causes the player to skip ahead several minutes, attempting to go back continues to push the player forward. The only way to resolve is to back out of the player.

2 Likes
305

Same behavior on my setup as well

306

This is very strange. I have a library of around 2000 films and 20K episodes of which probably 90% or more is HEVC and have never seen any of the behaviors you are describing. Do you by chance have a lot of things running on the Chromecast that may be bogging it down? Itā€™s not a particularly powerful device that can be bogged down pretty easily by a lot of running apps.

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If I had to guess the difference is transcoding audio, my system doesnā€™t support DDP+ (optical audio out) and I canā€™t get AAC to direct play either.

308

FWIW I was having similar issues, and couldnā€™t figure it out.

Separately, certain videos were having issues playing on my Android device. After troubleshooting with someone from Plex, they pointed out that the audio channel layout was incorrect.

I ran those files through ffmpeg again and retranscoded the audio, and then it worked on both Android and CCwGTV (at least I havenā€™t seen any issues since then).

It seems like the issue was that I was setting a constant bitrate for audio in ffmpeg, and that was messing up the channel layout. Some players could compensate for that, but it seems like Android and CCwGTV werenā€™t able to.

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