Plex scanning issues

I have noticed lately that some movies match correctly but fail to update the display and search names leaving the junky name. Is their a fix for this? I have been having to do each one manually.

Also I noticed that some files that have been in my library forever must have not even been picked up after redoing the library from scratch a few years ago due to hard drive failure, rescans just ignore them, they are working movies and plex lists them nowhere, file names should easily match. Is their a way to force the scan to recheck for files it ignored at some point in the past? These files are few out of tons that are fine but I’m not sure why they are overlooked when they were scanned just fine initially before I built the raid array and just redid everything.

if it is an mp4 then the library setting Prefer local metadata will keep the title tag as embedded in the mp4, m4v

as far a it not finding files. they could be matched as something else incorrectly or naming could be such that it is intentionally ignoring, like if something about file name makes it look like it is an episode of a tv show.

Thank you, I don’t know why that setting was on for the movie library on the main server, it was not on the backup server and after moving newer additions to the backup they worked fine, changed setting on main server.

I think I was confusing movie names of artwork I had to manually download eons ago so I may be good on not overlooking files.

Do have another question, some movies I have duplicates of, I have been manually merging them. Any way to see the ones that aren’t duplicates but should be (I keep more than one file for some) also what might be causing them to do that, possible same setting maybe that I fixed, no movies to try at the moment. But the library is huge and I’d rather not have to scroll around looking for duplicate names in the list. I like them to be one entry with two file versions.

sorry i missed your reply. There is no easy way to do that. Might try Webtools that one of our employees made on his own before he was an employee ( he still updates it regularly). It can output a cvs file that can be opened in a spread sheet that might be easier to sift through.

as far as why it might do that one reason is if one version was added a while ago with when a different agent was used for library then after changing agent a copy was added which used the new agent. the agents give different GUIDs to the movies so they would not be seen as the same item. When you merge items it makes them both the same GUID. If you might have done that and the library is currently using the Plex Movie agent then refreshing metadata at the library level should update everything to use new agent and merge things that end up with same GUID. ( if they were in fact matched as the same movie)

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