Plex Server Crashes after newest update Synology

Plex Media Server NAS & Devices
1

Server Version#:1.19.1.2630-72c16a276

I tried uninstalling and reinstalling the previous version and it continues to crash upon startup. I’ve attached the Crash Log.

Apr 08, 2020 06:08:25.113 [0x7fdd68b73700] INFO - Crash Uploader - Platform: Linux ServerUUID: ec597da4bca8a2ceeece2ec816e9fa22515d017c UserId: chriskinder@gmail.com Version: 1.19.1.2630-72c16a276
Apr 08, 2020 06:08:25.113 [0x7fdd6e87a740] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:25.613 [0x7fdd6e87a740] DEBUG - HTTP 200 response from POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:25.614 [0x7fdd6e87a740] INFO - Successfully reported 093cb74a-f28b-c23a-44b112a4-5e9431e7
Apr 08, 2020 06:08:25.614 [0x7fdd6e87a740] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:26.139 [0x7fdd6e87a740] DEBUG - HTTP 200 response from POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:26.140 [0x7fdd6e87a740] INFO - Successfully reported 4ca21a4e-8ee5-48b5-37b726ca-73a0d399
Apr 08, 2020 06:08:26.140 [0x7fdd6e87a740] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:26.592 [0x7fdd6e87a740] DEBUG - HTTP 200 response from POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:26.593 [0x7fdd6e87a740] INFO - Successfully reported 6ba6a383-a389-a7c8-5a163d86-3b1dae6e
Apr 08, 2020 06:08:26.594 [0x7fdd6e87a740] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:27.128 [0x7fdd6e87a740] DEBUG - HTTP 200 response from POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:27.129 [0x7fdd6e87a740] INFO - Successfully reported 1a7b4d3f-163e-5d4d-7834c894-3d8047e0
Apr 08, 2020 06:08:27.130 [0x7fdd6e87a740] DEBUG - HTTP requesting POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:27.658 [0x7fdd6e87a740] DEBUG - HTTP 200 response from POST https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Apr 08, 2020 06:08:27.658 [0x7fdd6e87a740] INFO - Successfully reported 6cb3cda8-ac55-fc2e-06e599c4-62f79e4e

2

May I have the full log ZIP please?
It’s not possible to diagnose from a tiny snippet

3

Logs.zip (2.5 MB)

5

I appreciate the help.

I don’t think that’s it. That happened when everything was working yesterday morning. It started on the evening of 4/7 not working. I deleted all of the files in that directory since I don’t watch them anymore and it’s still not working and crashing.

I deleted all movies I downloaded in the past week and it’s still crashing upon opening.

I run plex from package center and it immediately crashes before I can open it.

7

I uninstalled, rebooted, redownloaded with edge, reinstalled, and still crashing. Attached the latest logs.Logs (3).zip (2.5 MB)

I really appreciate your help guys.

9

I was able to uninstall and reinstall a much older version I found and it’s working now. I’ll just wait for the next update.

Thanks again for all of your help guys. Your support was awesome!

10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.