Plex Server inaccessible remotely

Plex Media Server Remote Access
1

Server Version#: 1.25.1.5286
Player Version#: 1.39.1.2763-300bb607

I installed the latest plex server on synology nas. Everything worked fine on the local network, but the plex server is unavaliable remotely.

Outside the local network, I can access the server and contents with “wan ip:32400” from browser, but I cannot with the Plex Windows App nor “app.plex.tv/desktop”.

Here is what I have done so far:

  1. Port forwarding in router is set.
  2. Synology Firewall is set to allow all connections.
  3. Remote access under Plex server settings says " Fully accessible outside your network", and displays a green check mark.
  4. Deleted cert-v2.p12 in cache folder as suggested.
  5. Singed in and out many times.
  6. Restarted server many times.

I noticed a error message in the console CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?> <errors> <error code="1003" message="API rate limit exceeded"/> </errors>

Below is the server log.
Any suggestions?
Plex Media Server Logs_2021-12-13_11-24-46.zip (646.1 KB)

1 Like
2

Same here. Everything green and shows accessible. Haven’t been able to use Plex in o er 24 hours. Only thing I did was update.

3

Folks

Restart your servers.

The condition at plex.tv was resolved.

If individual certificate problems still exist, I can regenerate certs

4

Problem sovled after updating and rebooting server.
Thanks.

5

Mine still doesn’t work after trying the steps above :confused:

6

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