Plex Server Installs, tries to run and disappears

Plex Media Server Desktops & Laptops
1

Server Version#:v.1.40.0.7998-c29d4c0c8
Player Version#: 4.125.1

I upgraded my Plex machine to Windows 10 from 7. After restarting, the Plex Server was missing. I downloaded it and reinstalled. It installed, ran, gave me a ‘updating libraries’ bar and then that dialog immediately disappeared. The Plex Media Server icon was in the system tray - then it just disappears. If I run it from the start menu or the file it does the same thing. And its not showing in the task manager either. I’ve tried stopping my antivirus, etc.

2

server logs might hold a clue as for why it’s crashing

3

Which server logs? The Plex Crash Uploader logs says:
Mar 01, 2024 18:03:36.824 [11492] INFO - Crash Uploader - Platform: Windows ServerUUID: c8992c4708bb0e8afaba9efa179a8c2c147159de UserId: me@gmail.com Version: 1.40.0.7998-c29d4c0c8
Mar 01, 2024 18:03:36.824 [11492] INFO - Pre-processed minidump directory: C:\Users\Mike\AppData\Local\Plex Media Server\Crash Reports\1.40.0.7998-c29d4c0c8
Mar 01, 2024 18:03:36.824 [11492] INFO - Post-processed minidump directory: C:\Users\Mike\AppData\Local\Temp
Mar 01, 2024 18:03:36.823 [11428] INFO - Crash Uploader - Processing Complete.
Mar 01, 2024 18:03:36.824 [11492] INFO - Crash Uploader - Platform: Windows ServerUUID: c8992c4708bb0e8afaba9efa179a8c2c147159de UserId: me@gmail.com Version: 1.40.0.7998-c29d4c0c8
Mar 01, 2024 18:03:36.824 [11492] INFO - Pre-processed minidump directory: C:\Users\Mike\AppData\Local\Plex Media Server\Crash Reports\1.40.0.7998-c29d4c0c8
Mar 01, 2024 18:03:36.824 [11492] INFO - Post-processed minidump directory: C:\Users\Mike\AppData\Local\Temp
Mar 01, 2024 18:03:36.823 [11428] INFO - Crash Uploader - Processing Complete.

The PMS instls, says I have to restart. On restart I get the updating libraries dialog for just a brief flash, then the PMS icon shows in the system tray but then it disppears. And it’s not showing in the task manager as running or stopped - its just gone. Restart it from the start menu and its the same thing.

If there’s a log that can explain it I don’t know which of the logs it is.

4

Let’s go with Plex Media Server.1.log.

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Plex Media Server.1.log (8.3 KB)

I’ve attached it. I don’t understand it (honestly)

6

Your database is corrupted.

Mar 01, 2024 18:03:35.365 [8740] ERROR - SQLITE3:0xec74a88c, 11, database corruption at line 91363 of [a29f994989]
Mar 01, 2024 18:03:35.365 [8740] ERROR - SQLITE3:0xec74a88c, 11, statement aborts at 1144: [ANALYZE] database disk image is malformed

https://support.plex.tv/articles/repair-a-corrupted-database/

7

Yes. I discovered that uninstalling Plex doesn’t touch the files in /User/AppData/Plex Media Server.

I had to manually delete those (and it’s a hidden directory).

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